300 S Lamar Blvd, Austin, TX | Map it
78704 30.262670 -97.757950(512) 474-4846 | View Website
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Slowest service in town. I went to Hugo's a couple of nights ago- there weren't more than 4 tables of people inside, but it took over 45 minutes to get our food from the time we placed our order. Our server came back and asked what we had because she couldn't remember- not once did a manager come by and apologize for the wait. There is no presence of management (or good management) here. There were dirty dishes sitting on our table and the surrounding bar throughout the meal. I will say the food and ambiance was great- but I believe the poor service will make me think twice before coming back.…
Menu looked good but service was AWFUL.
My sister and I got all dolled up to go to Hugo's and have a late dinner. The one positive about our experience was the free parking garage. We walked in to a slow restaurant and half full bar, so we
decided to sit at the bar to have dinner.
We waited, and waited for about 7 minutes (there were 2 bartenders standing directly across from us). Finally, I believe it was the service manager who walked up and took our drink order. When she brought us the beers we asked for a dinner menu which she happily provided, and walked away.
We browsed the menu and decided on some appetizers. We closed our menus to signal we were ready to order and...nothing. About 25 min later we paid cash for our beers and walked out of Hugo's with not a word spoken us. RUDE. Never going back there again.…
Solid margaritas & budget-friendly happy hour. Checked out Hugo's for the 2nd time since they opened. I'll be perfectly honest and say that the first time I went I was not impressed with the food. The drinks were good but unless they made some improvements I was not going back for dinner. Since then, it looks like they've updated their menu and for the better. I went for happy hour which is a great (low cost) way to sample some of their menu items. The quesadillas were solid, the pork empanadas were my favorite, and their margaritas can't be beat (loved the splash of OJ on top). The queso was a little thick for my taste but overall BIG improvements on the food. Definitely worth checking out!…
nice cool spot. The happy hour is great, because of the great food and low drink prices. The staff is very welcoming and we had a special order request and the Chef came to our table to be sure he understood our order and prepared it perfectly. Great choice for Happy Hour…
Great Service, Great Chef, Awesome Food!. This was my first experience at Hugo's Restaurant Y Tequila Bar and it was a good one. My first impression was that the service was immaculately spectacular. My drink was never left empty, in fact I never had to ask for anything. The appetizers were marvelous but the real highlight of the evening came when I was ordering my entree. Being on a strict diet usually restricts a lot that a kitchen can do, at Hugo's the Chef himself left the kitchen to come and offer me suggestions and substitutions; I felt like a celebrity:) The custom made Red Fish Tacos on homemade corn tortillas were galactic. Thank you Hugo's for a fabulous Happy Hour from start to finish! 5 Stars. -Levi Morgan…
