Lakeway >Manicures & Pedicures > Emilie Nail
2129 Lohmans Crossing Rd, Austin, TX | Directions 7873430.342636 -97.971621
My experiences have not been very good & today was the end. Never Again!!! 2 previous times the pedicures weren't good but - OK...not every time can be a winner. Today I went with a gift certificate. Gave it to them right away so they'd know it was a prepay. I own my own business & am aware owners like to know things up front. I was told it was good for a 'special.' Over an hour later as I was finishing the lady said that the 'gift' had expired. I was so taken back, so angry - I paid & left. I should not have had to. VERY BAD CUSTOMER RELATIONS! The certificate was seen 1st & acknowledged it was good - after the fact it was denied. If I did business this way I'd be closed fast. The work was good -this time -but lack of responsibility for having accepted it to begin with & then reversing it's acceptance is like stealing money from me & from my friend who gave the gift. If there was a problem it should have been stated at the start....not after the work was done.
Love this salon. My daughter and I have been going her for several years for manicures and pedicures. Great service for a great price!
Perfectly priced & i walk away PRETTY – I am very picky, they are meticulous; I have been to almost every salon in Austin, In Steiner Ranch, Spicewood, Lakeway, the Dam and I have always found something that I didnt like until I went to see Emilie. For those who have done the same as me, please trust me, YOU WILL NOT be sorry. I am 38 years old and I dont have time to shop for someone to do my nails..trust me...I did the shopping for you! THE BEST
JUST love your Nails & Lashes – never will I go to another salon, I was going to Emilie's Nails when I first moved out to Lakeway, Left for three years to TN and came back...while I was away, no one could ever compare to the service and amazing treatments you get. I have gotten my eye lashes done (such a great price) and I only have to go every three weeks, everyone ask me if they are my real lashes!!! I also wear tips on my nails, I get ..."just love your nails" are they real or fake...You cant even tell. I had a lady at Target on 183 ask where I go and I have seen her at the salon since, she lives in Cedar Park. I hope never to move away again because I would be LOST. Thank you for making me feel so beautiful, and Natural looking for all these years.....
would Drive for MILES – would honestly drive for miles, super clean, super nice, great prices and i have not been disappointed YET. I cant say it enough, would drive for miles....for those who live in the outside of Austin, worth the drive, the view getting to salon and the SERVICE
The BEST salon even in AUSTIN – I have lived in Austin for 8 years and I started going to several salons before finding Emilies Salon. I am super picky and they listen and have been so helpful making sure I am nothing but pleased. I was so dishearted to read that there was someone that thought otherwise. It has been nothing but the best experience and believe me when i say this, I went to about 6 salons before finding my Emilie, Dan, Mary, Tammy...they are all great... each one of them..THE BEST salon.
A Nail Salon – I have been going to Emilie the owner for a while now and am so happy that I found her and this salon. I had gone through 4 techs in Austin because each one decided they were going to leave their present salon and move to another. Emilie has had the same staff since their opening and they are each hard working, honest and friendly. There are two reviews of her salon on this site and I can only relate to one. She is gracious and asks your opinion on her services and is always trying to improve and please her customers so the "one star" review is extremely off base in my opinion. I drive from Austin to Lakeway just to use their services and that is saying a lot for a smaller community especially for all the choices I have in Austin. If you want a great set of nails, a pedicure that lasts, clean environment and an owner who cares about her customers and the area she is in- visit Emilie- or Mary...or Dan...or- THEY ARE ALL GOOD :)
BEST NAIL SALON IN LAKEWAY, STEINER RANCH, AND SPICEWOOD – I have been going to this salon for over a year and half. They have always been extremely courteous, polite, and never have I seen them take advantage of anyone. Emilie the owner is gracious, works hard, and has never failed to attempt to please a customer when I have been present. And, I have seen some interesting "clients" come through the doors! Some individuals have a sense of entitlement, mostly when it is not deserved, and don't mind intimidating a service related business. Before I found this salon I went to Houston to have my nails done because I was unable to find anyone who could meet my expectations. I am very particular about my nails, I don't mind saying so, and I expect value. I get this and more at Emilie's Nail Salon. I have only experienced Honesty, Commitment, Excellent Service, and supporting this Local Owned Business is tantamount to keeping our Community Vibrant.
Worst Lakeway Salon – Dishonest Cheats! Stay away from this Lakeway Salon. Overcharged my minor daughter and would not credit the difference! Regular Pedi wanted, charges were for a Special Pedi which was not what she wanted. Trickery, smoke and mirrors! Combative management!
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