Doesn't Recommend

AES1994

Joined 2 years ago

San Gabriel Oral and Maxillofacial Surgery Associates

Michaelanne Briggs, MD, DDS

August/September 2012

Negotiated a price, gave me a written quote $950.75 for extraction of my daughter's wisdom teeth. On the day of surgery upped the price. Refused to honor their written price. Kept my daughter waiting, in the treatment room, for over 30 minutes while the office manager argued the price and offered a payment plan for ...

the additional charge. My daughter has anxiety disorder, Dr Briggs knew this, and kept my daughter waiting until I finally relented and paid the addition $300+ dollars.

Bait and switch and unethical business tactics. Questionable allegiance to her Hippocratic oath (First do no harm). Brought the price issue to Dr Briggs attention, she told me if she charged me the amount of the written price she would be committing "insurance fraud". I called our insurance company and they said that was not the case. Sent Dr Briggs a letter informing her that she could charge anything she wanted as long as it was not "greater" than the insurance rate....discounts do not amount to fraud. Besides, I was not seeking a discount, but rather that the doctor honor her written quote to me.