Austin >General Merchandise Stores > Nordstrom
9607 Research Blvd, Austin, TX | Directions 7875930.388830 -97.740730
Neighborhoods: Gateway, North Burnet - Gateway
Modern Day Pretty Woman Story!!! – Yesterday I was humiliated beyond belief when I experienced a “Pretty Woman” type experience thanks to manager Margo Deschner. I was shopping with my 13 year old daughter for summer clothing and shoes. I also picked up several other items for my 2 ½ year old son and husband. I spent 2 ½ hours at the store sorting through everything and grabbing a few extra items for a store I am opening in a month. When I reached the register my daughter was being questioned by Margo and had a terrified look on her face. I said what’s going on and Margo says “I can’t sell you a single item in your cart, because I know you are opening a clothing store.” I was asked to look up at a sign as she read to me and told me she has complete discretion as to whom she can sell to, and she decided to refuse to sell to me. I was dumfounded. She had people walking around and ease dropping on mine and my daughter’s conversations. I shop at the Nordstrom’s at the Barton Creek Mall and have bought THOUSANDS of dollars on Tory Burch, etc. This was handled extremely poorly and as a result I will NEVER step foot in another Nordstrom store again.
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