Food is great when staff gets it right!.
I've always loved Panera and was so excited to have one open close to my neighborhood, but I have been somewhat disappointed in the many mistakes made with my orders. They'll mess up on the side you order or give you the wrong sandwich toppings or condiments, which is frustrating. They are always friendly and polite however but I have learned to double check everything when we eat here (especially if you're ordering to go). Other than the mistakes, we love the food!