Urology Team PA

RUDE and very insensitive. I saw DR. Houser 2 years ago and thought she was rude then. Well, I need to be seen again as my kidney stones were flaring up. I called the office to make an appt. and was told that I owed them $122.00 and that they would not see me until I paid it. I told her that I could not afford to pay it right now. No option of paying it out or anything. They suggessted seeing another DR.and that had I been a regular patient that they might could have worked with me...no one said I needed a follow up appt. Then I asked Caroline(office manager) to please let me know what my lab results were. She laughed at me and said, "from 2 years ago?" She then denied laughing at me. I thought it might be a good idea to know my results so that I could see another DR. Dr. Houser's office never called me with any results and I assumed it was like every other office that no news is good news. Now, I am questioning that considering Dr. Houser was going on a month long vacation at the time and seemed more preoccupied with that than me as a patient! I wish I had seen these reviews prior to going there. Not to mention that the Jollyville office is nasty past the waiting room. The bathrooms look as thought they don't get cleaned and double as a storage closet. I should have gone with my gut. She was rude then and her offfice is rude now! Think twice before going to this Dr.'s office.…

Dr Melody Denson The Urology Team. I was a new patient and saw her today. The first thing I didnt care for is she bad mouthed my old doctor, wow are they even supposed to do this? I couldnt beleive shes a doctor. My local pharmacy is more knowledgeable than her.

While I was waiting in the waiting room I was listening and its seems this office has alot of upset patients.

She immediatlety wanted to do surgery on me and said that a second opinion was not necessary.

She didnt even get all my tests results back.

I can clearly see that she is a money doctor.

her bedside manner was not so good and she talked like she sucked in hellium.

I dont know if shes a new doctor but I would advise you not going to see her.

She called me by the wrong first name several times and seemed like while we were speaking her mind was elsewhere.

I am filing a complaint with the proper channels.

I left her office disatified.

Ooh and did I say I waited over 50 minutes after my appointment time to be seen.

If i would have been 15 minues late they wouldnt have even seen me?…

Horrible Doctor " Dr Melody Denson" The Urology Team!!!. Well all I can say is run as fast as you can!!! Dr Denson has got that fake little sweet voice and smile but underneath it is a sad excuse for a doctor!!!! Shes a monster. Shes rude and doesnt care about your care.

her office staff makes appointments and then cancels at no notice and expects the patient to go another 3 months due to their mistake.

You can tell she's is in it for the money and not the patient!!!!!!!!!!!

I cant wait for Obama to show these doctors that they are not all high and mighty!!!!

leaving voice mails stating I cant book your appt during that time of day cause you are medicare thats for our prime patients? UMMMMM Discrimination much!!!!!

They charge for services never rendered!!!

Do yourself a favor and dont step foot in the doors.

Carolyn and Ada are the manager and all they do is cover their own lies and tell the doctors what they want.

I have filed a complaint with the medical board, BBB, The American Disability Act ( I am on Social Security Disability)and Medicare.…

AWESOME. I was referred to Dr Houser by my regular doctor and my obgyn. I had alot of problems and needed their specialty. Dr Houser was kind and attentive. She answered all my questions. Because of my specific problems, she thought that Dr Denson should be involved. I was surprised and asked why and Dr Houser said that Dr Denson had expertise in "pelvic floor prolapse" I was surprised that the reason to go see another female urologist in their practice, was because it was best for me. Dr Denson, did my surgery and I went back to Dr Houser for the rest of my care. She is the Best. The staff was very friendly and I felt that listened. I did have to wait a bit to see the female doctors, but was told that they try to take as much time as possible with their women patients When it was all over, it was worth the wait.…