Leonard's Garage, Inc - First

Recommends

PhilND

Joined 2 years ago

After reading the highly favorable online reviews for Leonard's, I decided to try them out on my 2011 Ford Escape. No question: FIVE STARS. While doing the 10,000 servicing, they identified the cause of a problem I had and recommended taking it to the dealer since it would be under warranty. They said to have the dealer call them if they had any difficulty determining the problem. Sure enough, the dealer called them.

In addition, Leonard's staff is highly professional,friendly, and knowledgable, and their facility (South First St.) is spotless. They went to work on the car immediately, and the wait was a very reasonable 45 minutes.

The best auto servicing experience I've had in my 45 years of car ownership.

Recommends

Knappy

Joined 2 years ago

Best Auto Repair Shop In Texas!!!. Im fairly new to Austin and the time came around where I needed to get an oil change on my car. I searched the web and came across Leonard's. Their website was informative and professional and after I found out they had been in business for almost 40 years I thought how could they stay in business that long if they did crappy work. I made an appointment and gave them a shot... Im glad I did, it was fantastic! The work was performed as promised and the customer service was top notch. I will be taking both mine and my wifes car to Leonard's for all my car related needs from now on.

Recommends

Heather Gaines

Joined 2 years ago

The Best Car Repair Shop in Town. Absolutely the best. Honest, reliable, upfront. I've lived here for 25 years, had many cars, been to many car shops, including dealerships. I'll never go anywhere else again. It's a relief to find this excellent business, and so rare.

Recommends

antonygreen85

Joined 2 years ago

Honest and fast. I'm not used to raving about an auto repair shop, but Leonard's Garage in Austin is just that good. I REALLY appreciate the up-front quoted price. I can't stand it when I take my car in for repair and then get a phone call later that afternoon about them not having a part in stock or whatever. Not to mention they were able to get my car back to me by the end of the day. These guys are alright by me and I'll be returning for sure.

Recommends

Alissa787

Joined 3 years ago

Best Service - Fast and Friendly. My car wouldn't start one morning, and the AAA towing guy recommended Leonard's over the shop I wanted to go to. THANK GOODNESS! They are so friendly, very fast, and gave me options for what I could do now and what I could wait till later to take care of. I HIGHLY recommend them to everyone.

Recommends

Dan Schumacher

Joined 2 years ago

Leonard's Works Hard for Your Business!. Let's face it: Finding a trustworthy and reliable mechanic can be difficult, and all it takes is one bad experience to send you on a search for other options. My wife and I have been taking our vehicles to Leonard's for quite a few years now. We have both found Jason and his crew to be honest and straightforward when diagnosing the problems we've had and offering options to remedy them, from the cheapest to most expensive. (I drive a Daewoo that I'm not interested in putting a lot of money into; I almost always choose the cheapest option to get me just a little further down the road.) After the work is done, you get a 5% credit toward any future repair, which come in pretty handy; the $200 repair job done on my Daewoo this past week ended up being $135 because I cashed in my 5% credits from past repairs.

We're also Preferred Customers because we've be taking our cars there for year, which entitles us to free oil changes for both of our vehicles, tire rotations, etc., and they'll wash our cars if we ask them to do so. We've had friends refer us to Leonard's, and we feel confident enough in the quality of their service to recommend them to others.

Doesn't Recommend

smoothandslow

Joined 2 years ago

machiavellian. I am sorry.

I absolutely cannot recommend this business.

They top number 1 at "most unscruplous". Including, but not limited to: Cutthroat. Immoral. Unethical. Unprincipled. Unconscionable. Machiavellian

I am very sorry to have to report this, but this is the case.

Please, Please Be Careful if you are going to be here & ASK for the old parts back, not that that would do any good anyway, because they would probably damage them.

Recommends

Meaghan3288

Joined 2 years ago

EXTREMELY personal service!. I just moved to Austin and had a random local refer me to Leonard's. I needed new brakes and my hub assembly replaced. They offered me a ride to another location, but I chose to wait at their facilities instead. The staff was accommodating and extremely friendly. They even called me a week after my car had been serviced to make sure all was well. I have already been back for further work on my vehicle and will refer them to EVERYone in Austin because of their qualified technicians, stress-free environment and personable staff. Thanks Leonard's! See you soon!!

Recommends

jnoonan1

Joined 2 years ago

Very Accommodating and Friendly. Someone in the automotive dept. at Sears referred me to this place. My "check engine" light was on, and my car needed a new catalytic converter. They open early (which is good for me and my work), they scanned my car at no charge, told me exactly what was needed, and the total cost. They provided a rental car for the day at no charge and gave me an $80 gift toward my next visit to them. I also received a handwritten thank you note in the mail a week later...Nice touch!

Recommends

SxPro318

Joined 3 years ago

Friendly, Reliable & Honest. My rear differential went out in my 2008 GMC truck. I have used Leonard's before and they always have done a good job working on my truck so I decided to take it to them again. They were very nice, honest, and didnt try to sell me anything I didnt need. The repair was done quickly and without any problems. I will continue to take my truck to Leonard's and reccommend them to all of my friends and family. This place is Awesome!