01/30/09

Amazing Staff members! Everybody knows your name...

by foodinsight

I tried a Hoody's sub a few years ago and haven't turned my head at another sub since. Every time I walk into this shop, no matter how many customers come through everyday (they're always busy), they still remember my name and know exactly how I like my sub. This doesn't go for just me, I've noticed they know more of their customers orders. I spoke to one customer that had only been there 2 times and they knew what he wanted! This place is like the sitcom Cheers but with subs. They go out of their way to make you feel like home. There are 4 employees that work there everyday and apparently they have all worked there for years. One of them is actually the owner. Great people, I couldn't imagine any of the employees ever being rude. They're much much much to sweet to everyone.

• Pros: The best subs in the world
• Cons: a little more pricey but only because they use BoarsHead's finest meats and I sure it cost them more to make the sub.

01/29/09

horrible service!

by latifnotortiz

what a shame! great sandwich with horrible service. I have worked in customer service for 9 year now and have never in my life been treted the way their so called manager spoke with me today.

• Pros: great sandwich
• Cons: horrible staff

06/04/08

Best cheesesteaks anywhere and great customer service to boot

by noahsbatt

This locally-owned sub shop has the hands-down best Cheesesteak I've tried anywhere. The chicken Cheesesteak is my favorite and the Philly is my husband's. The cold subs are excellent, too, but I dare you to find a better Cheesesteak in the Austin area. The owner/operator is so friendly and he supports many local businesses and teams. The restaurant itself has a real "neighborhood" feel; if it were a bar, it would be "Cheers".

• Pros: Excellent food and service
• Cons: Parking is tight in this complex.

05/16/08

Best Steak and Cheese Ever!!!

by bstgrl2007

I love this place! It's such a treat to come here, wish they had one in Austin. These guys are the real deal! Authentic cheese steak subs better than all those other imitators, (i.e. Texadelphia...horrible). Everything prepared just right with juices running everywhere. You have to try this place! Even if you don't like steak and cheese, try the cold cuts. They use loads of fresh meats, cheeses, and toppings!

• Pros: Excellent service and food
• Cons: pricey

01/12/06

CHEESE STEAKS

by rcroteau

I discovered this place when I lived in Georgetown (about 10 miles north) and about once a week we'd make the drive at lunchtime for cheesesteaks. Amazing - amazing. Huge and delicious and the sweet italian peppers they put on are a great touch. I still pull off in Round Rock any time I'm driving up I-35. I'm from New York and have been disappointed by just about every "deli" or sandwich shop in Texas. But this place is as good or better than the deli's back home. The Italian combo sub is really good too. One complaint, they switched from the good crusty bread to soft bread because Texans thought the crusty bread was stale and would complain!

04/03/05

Excellent Subs

by rsenor

I was referred by a friend to Hoody's when I was visiting Round Rock. I had an italian sub and it was amazing. The flavor was great; they used a sweet pepper sauce that just was awesome. And they were very generous with ingredients that matter (unlike all other Austin sub shops I've been to...you know who you are!) . The store was very busy but I got through the line fast. Great service and the staff was friendly. Wish it was closer: I'm in South Austin.

01/01/05

Highly Recommended

by cricket76

Been going here since high school. The food is of the highest quality (meats, cheeses, sides). The prices are great and there is always a daily special. Decor is typical deli style decor- lots o sports, tv, posters... Lines are always long here, but the staff keeps it moving fast. Not too many choices, but the ones that they do have are always great. If the owner is working you will be in even better hands.

• Pros: Great staff, Great food, Great prices
• Cons: , Lunch Lines