07/30/09

beautiful hotel, badly managed

by CeceS3

housekeeping was sloppy, I had to change rooms three times in one day because 1) air conditioning didn't work, 2) electrical outlet didn't work... it's a shame because it's a great location, but the management practices are better at a Motel Six... what a horrible waste

• Pros: young attractive staff
• Cons: nothing works, no communication

04/03/09

Good Decor, views, restaurent...disappointing room service

by peppermint81

AC was not working...called up the front desk...and they wanted to fix the issue over the phone...was "instructing" us how to fix it....I attempted twice what he asked me to do...yet no success....then they sent the guy over...n sure there was some problem...he said it is now fixed....took half the night for the room to cool down....

When you charge $$$ for a room...atleast make sure everything is working....

Rest all was great..decor, views, n break fast at the restaurent...

If the ac issue was not there n the front desk more helpful... i would have given it 5 star

• Pros: Decor, views, restaurent
• Cons: AC was not working

12/08/08

Beautiful historic hotel in superb location

by canwetalk

We booked several rooms for UT graduation and were thrilled we choose someplace special. The front bellhop, valet service was efficient and friendly. The front desk staff was courteous and helpful. Trenton, the concierge, was doing a great job balancing several people at one time. He gave us great suggestions and was quite helpful. The bathroom lighting is dreadful, and I agree with a previous reviewer one has to go over by the window to put on make-up. The rooms are smallish, but they're lovely. I don't care for in-room coffee makers, having been a flight attendant and knowing some people wash their pantyhose, etc., in in-room coffeemakers. They hotel is beautifully decorated for Christmas, and the discreet presence of security was reassuring. The Capitol is close-by and a nice walk.

• Pros: Great location and ambience
• Cons: Price, bathroom lighting

09/03/08

Disappointing stay

by Kaycee15

I just returned home from for my disappointing 30th birthday stay at the Driskill. First, our room was tiny - the bed comprised nearly the entire room - and the air conditioning obnoxiously loud. Second, the lighting in the bathroom was awful - I had to apply make-up by the window - and there was no soap in the shower. Next, my boyfriend had a detailed conversation with the lead concierge three times about where he should take me for a formal dinner. My boyfriend used the word "upscale" to describe the restaurant he would like. After first suggesting a place that was closed, the concierge sent us to a loud restaurant full of people in jeans eating ice cream sundaes. Huh? I looked ridiculously out of place in a dress and nice shoes. Furthermore, the two common sundry items I forgot - dental floss and ibuprofen - were not available at the front desk or anywhere in the hotel. If it hadn't been for the price of this hotel, I would have overlooked some of this. You simply do not get what you pay for. I suggest spending time in the lobby if you would like to visit the Driskill.

09/03/08

Awful Service on my WEDDING night!

by SadBrideGroom

My new husband and I arrived at the Driskill in a horse and carriage. I was in my wedding gown and he in his tuxedo. We walked passed 3 door attendants and no one offered to help us with our luggage. I guess your not important if you don't get married at the Driskill. STRIKE ONE

My husband had dropped off our bags and our party clothes earlier that afternoon. We had reserved VIP and bottle service at one of our favorite bars for us and our guests after the wedding. THE DRISKILL LOST OUR LUGGAGE FOR OVER AN HOUR!!!!! We didn't get our luggage until really late and barely made it to the bar before it closed. STRIKE TWO

My sister paid for the room as a wedding gift. She also paid for a welcome basket and breakfast in the cafe. Of course, we didn't get either. STRIKE THREE

If we had been staying here on vacation I wouldn't have minded or gone out of my way to blog. But this was our wedding night!!!!! It was a once in a lifetime experience and the Driskill did nothing to make it special, memorable, or even accomodating.

The hotel itself was beautiful but I have had better service at La Quinta!!!!!!!

• Pros: location
• Cons: service

03/18/08

disappointed

by dudley12

We booked a room with a king bed and got 2 doubles they said they only had so many kings.

But they booked a reservation for a king and did let us know they were not available

when we could have changed our mind.

It took 3 tries to get the room key to work--the room was very small no morning coffee maker

We will go back to the DoubleTree or Omni rather than stay here again

Not worth the money

• Pros: none really
• Cons: over-priced impersoanl service

With antique treasures, stunning rooms and soaring ceilings, this historic hotel is simply astonishing.

by Contributor

In Short
The Driskill Hotel was built in 1886 by cattle baron Col. Jesse Driskill. The downtown hotel has become something of a tradition for Texas governors; it has hosted several inaugural balls. The lobby awes visitors with grandeur, while guests and locals sip cocktails at the piano bar. The rooms in the original hotel and the ones in the newer Driskill Tower are romantically and richly appointed with a mix of modern conveniences and Old-World charm.

03/25/07

Nice Hotel with ok amenities

by jayson123456

This is a nice old hotel with nice service. Rooms are old fashion. The location is good, but a little noisy

• Pros: location
• Cons: expensive

03/22/07

What a Stunning Historic Hotel!

by maryalderson

We have stayed here twice and the service keeps getting better!!! The rooms are on the smaller size, but it is a historic property! The thought that people have been staying here over 100 years is amazing! The food is great, what a cute bakery idea! (TRY THE COOKIES!!!) It is on the expensive side but HELLO...it is a Luxury Hotel!!! The halls of The Driskill feels like an art museum, i had a fun time just walking to get ice! The hotel is right on 6th street with easy access to all of the downtown sites! Great for a historical visit to the capital of Texas!!

• Pros: Beautiful Lobby, Great Location, Attentive Staff

03/16/07

Do not waste your time

by buddy2006

The main lobby as an historic property, but the rest of the hotel. Don't waste your money. There are better places in downtown.