Kruger's Diamond Jewelers
Austin, TX 78701
Phone: (512) 472-2485
01/10/2008 Posted by binar
The first thing that impressed me with Kruger's that the owner David dealt with me himself. The second thing that impressed me was he told me the three month salary guideline for an engagement ring is marketing BS to encourage young couples to spend more than they need to. I'm summarizing the conversation but the point is to put together a beautiful ring, with good proportions and appropriate for the personality of the wearer. Third, he took the time to explain diamonds to me, where the breaks are, and the diminishing returns as far as cut, color, and clarity as far as what the eye perceives. He then gave me a few options, explained the desirability versus cost of each gem. He never tried to upsale me, if anything I was the one trying to upsell my fiance, not Mr. Kruger. The last thing that impressed me was that when my finance requested white gold, David recommended a superior product for the same price, palladium. White gold, it turn out, is just gold plated with rhodium which wears off and you have to replate it constantly. Palladium is a platinum alloy, looks identical and is the same price, and doesn't suffer from the maintenance headache. The ring really is beautiful, and I would and could have spent much more on the one I love. I went to comparison shop at a few large chain jewelry stores and found out I would have paid much more for a comparable piece. As it is, she's thrilled, and I'll be Mr. Kruger's customer from now on.
Pros: Great customer service, good deal, beautiful product, buy from an Austin local retailer.
Cons: None as far as my experience.
Write a review and share your thoughts with others
