Orbit Salon
500 W 18th St
Austin, TX 78701
Phone: (512) 480-0382
Austin, TX 78701
Phone: (512) 480-0382
Disappoint Salon !!!!!
03/02/2008 Posted by Top10
I went to this Salon based on the reviews here. On the Salon's website they paint a picture that is nothing like what the salon is like in person. It was very dirty Salon - dirty in the restroom and very poor customer service. The hairdressers Chris had poor skills. When I left I felt I had just left a haunted house! I would never recommend this Salon to anyone. Please don't believe everything you see and what they advertise on their website. Don't waste your time in a place like this !
Pros: Nice website (ONLY )
Cons: Poor customer service. DERTY salon , haidresser poor skills
Response from this business
a word from christian
Posted on 03/04/2008
I certainly hope ya'll will take into consideration other reviews than the last 2 :) Chris has multiple reviews and is considered by most to be quite a talented fellow. With regard to being untidy, we will certainly try harder to keep things clean. I think that the last couple of folks have been in on a Saturday when we were extremely busy. We were short staffed and it was a challenge to keep up with it, but we will work harder in this category.
As we try to let everyone know, our work is guaranteed and if you are unhappy about anything with your hair, we will always take care of you. You can come back in at no charge, either with the same stylist or another. We pride ourselves on making our clients happy. I certainly hope that this client will give us that chance.
Christian
Write a review and share your thoughts with others
