03/13/09

As good as the reviews!

by bouldingrrl

I thought the reviews were too good to be true, but Austin Body Works lived up to its reputation. I was involved in a minor fender bender, called Austin Body Works, and they said that they would look at it right away. They took a quick look, confirmed that there was no structural damage, buffed up a few scratches, and sent me on my way within a few minutes, without charging me a cent! I'd highly recommend them!!

• Pros: prompt service

12/03/08

Amazing work at amazingly affordable prices!

by Atwood269

I had minor bumper damage and took my car to another repair shop before coming to Austin Body Works to get an estimate. The other shop gave me a $1,000 estimate and wanted to replace multiple parts. Austin Body Works shined and buffed most of the scuffs out for free while I waited! I will never take my car anywhere else. Highly recommended!

• Pros: Price, Friendliness of employees, Honesty (don't try to rip you off), Speed of service
• Cons: None!

07/02/08

Best Experience July 2008

by BelieveMeNow

I took my Mazda Miata to Austin body Works on 6/30/08. Not only did they beat the Mazda Dealership's estimate by $400 (Roger Beasley wanted $850), they have the best customer service. Ryan in the front office is top notch. When I got my car back, they had washed and vacuumed my car.

I read about Austin Body Works on the Internet (Austin City Search - Editor's Pick). They are the best.

Thanks for the great service. I will recommend you to everyone I know.

• Pros: Best Customer Service in town, great prices
• Cons: None

03/24/08

Best place in towh to get your vehicle repaired

by Bomone

I have taken my car here twice and they have done awesome work. They are very friendly and helpful. They definitely are up front about what it will cost. Both times their estimates have been right on the dollar with their actual costs. These guys do great work! I highly recommend them!

02/05/08

Best Body Shop in Austin Hands Down.

by merrygin

I needed to repair the trunk lid of my car, and every estimate I got from body shops was close to $1300 to find a trunk lid, paint it to match my car, and install. The guys at Austin Body Works took the time to search for a trunk lid that already matched the color of my car. They ended up finding one, attaching it, and buffing it to get the shade to match perfectly for - get this - $160. In other words, I saved over $1100 by going to them. They are some of the nicest, most genuine and honest people I've met. Please go there! They deserve as much business as they can handle!

01/02/08

Best Body Work in Austin Texas

by gailtempleton

I love this place. The guys at Austin Body Works are the nicest and honest people. If you have any body work that needs done this is the place to go.

11/07/07

***Best Repair Place****

by jdodge

I love Austin Body Works. My first experience with their business was as a college student - After a fender bender my Dad recommended that I take my car to at least 3 repair shops before having it fixed. Austin Body Works? estimate was half that of the other two. That was over 2 years ago and I never hesitate to take it by if I think there?s an issue with my car. Stan is genuine and helpful, and won?t suggest any repairs that aren?t necessary. It seems that when looking for a repair place, everyone tells you they?ve, ?got a guy? implying the service price will be reduced because you know someone. At this business you don?t have to ?know a guy? - they?re fair and honest with everyone.

• Pros: Great customer service, honest staff

11/02/07

These guys are the best. Period.

by austinfrog

O.k. - I'm not any kind of expert on cars or body work, so when I need to use a repair shop, I never know what to expect. I have dealt with Austin Body Works 3 times now, and I always get 100% honest, dependable quality service. Yesterday, I scraped the side of my car on a dumpster. Today, Franco buffed all the scratches out of the paint and touched it up - the car looks brand new. These guys are organized, the shop is clean, you can always reach them on the phone, they always know what's going on with your claim and your repairs - basically, this is a well-run, honest, reliable body shop that does quality work. I recommend them to my friends every chance I get.

• Pros: Super-friendly, convenient, honest, quality work
• Cons: Sometimes they're booked solid, but its worth waiting!

10/30/07

Treats you like family

by dpaulh

If you need body work done to one of you vehicles, this is the place to bring you car/truck! The team at Austin Body Works care about their customers. This will be the 4th time that I use Austin Body Works to repair my car & through my 4 car wrecks I wouldn't want to take my car to anyone else.

Today I was in a fender bender. Stan & Ryan took the time out of the slammed schedule to take a look at my car so that they could get a head start on what they will need to fix it. Because they care about their customers so much they are trying to work me into their over booked schedule due to the fact that they felt my car was not very safe to drive with the damage it took on!! Unbelievable! I've never had customer service that made me feel like a part of their family, & thats how they make me feel, important.

I trust these guys with my care. I know they will do the work right & in a timely manner. I highly recommend Austin Body Works to everyone.

• Pros: makes you feel very improtant to their business
• Cons: n/a

08/22/07

Thank You SOOO Much!

by emilypotts07

Thank you so much for so generously fixing my car doors. You have really saves me so much time and hassle and financial burden. I can hardly express to you my gratitude. I wish all of you well and expect more customers coming your way in the future!