Anthony's Laundry & Dry Clnrs
Austin, TX 78703-3951
Phone: (512) 472-1616
Ratings & Reviews Summary for Anthony's Laundry & Dry Clnrs
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User Reviews for Anthony's Laundry & Dry Clnrs
03/27/2008 Posted by grain1978
I don't get this place. Maybe there's some magic pixie dust they use to clean clothes, but it is crazy expensive. And my experience was consistent with that of the other reviewers on this site. I had a problem with my order and the staff was rude and combattive. I will not be returning, even though I live a short walk from there. Know before you go-- they charge $3.50 to launder a men's shirt!
Pros: Great way to reduce the thickness of your wallet
Cons: No money left to buy food
03/19/2008 Posted by busterfestus
Anthony's consistently does a wonderful job of cleaning clothing but, they are horrible in customer service if ANYTHING goes wrong. I have over the past 2 years had many items misplaced and recently about $400 worth of clothing completely lost. Unless you want to fight them, not only will they not reimburse you, but they won't even apologize. This has been an issue for myself & another colleague at my office. They do not count items coming in nor provide you with a receipt (I suppose this is so they can lose them without any paper trail). The staff (including Charlotte, the owner) are typically not friendly. Again, great cleaners but I can't afford to lose my clothing and don't want to deal with unpleasant people anymore.
Pros: Do great job of cleaning clothing but you may never get the clothing back
Cons: Won't be accountable when they lose your clothing (and are expensive)
12/01/2007 Posted by reviews2002
I've been back to Anthony's a couple of times based on reputation as one of the best dry cleaners, but I'm not sure what people see in this place. The first time I was there, they misplaced my clothing. The second time I was there they gave me a pair of pants back "lightly starched" with the legs welded together....obviously over starched...they denied it. Then they tried to get a stain out of a sweater and only made it worse. It looked like they soaked it in chemicals and then ran it through a press, completely streaked. Lastly, they got oil on my good coat. When I brought them back in...service was rude and tried to blame everything on me. I will never go back there again.
Pros: none
Cons: everthing about it
01/18/2007 Posted by mrsh50
I've taken my clothes to a few other cleaners in town. After a few visits, my clothes look worn or aren't cleaned thoroughly. Anthony's has consistently cleaned the finest clothes I have multiple times and they look brand new every time I pick them up.
Pros: Can be trusted with nice clothes
Cons: More expensive than others
04/03/2006 Posted by scootscott
Moved here from Dallas, TX. Dropped off wash and fold and shirts. Laundry was $150. Shirts were $120. I was an idiot for not asking the price. I wasn't expecting to lose an arm and a leg however. They did not give me back my laundry basked, and we have several articles of clothing that cannot be found. This place is unduly expensive for me.
