Phoenix Motor Works
Austin, TX 78703
Phone: (512) 474-2072
Ratings & Reviews Summary for Phoenix Motor Works
What Users are Saying:
- Clear explanations
- Accurate quote
- Finished on time
- Clean waiting area
- Trustworthy
|
(7 reviews) | |
|---|---|---|
|
(0 reviews) | |
|
(0 reviews) | |
|
(1 reviews) | |
|
(1 reviews) |
User Reviews for Phoenix Motor Works
03/27/2007 Posted by nitsuaxt
Called Phoenix to get my BMW worked on, and they got me in and out on the same day. They don't provide loaners, but thats o.k.because they had a shuttle that took me into work downtown.
Pros: On 6th St-easy for me to drop off and pick up
Cons: No Loaners
12/12/2006 Posted by nealpage
I've had one decent experience here. I called intending to schedule another appointment for my Volvo and to get an idea of the price for a specific part. I told the man that answered exactly what I needed to know and he immediately began to condescend. He actually said to me, "I don't know! I don't have crystal ball here!" I hung up on the guy and just assumed he was having a lousy day. I still won't bother with them again and I don't recommend their service to anyone.
Pros: central location, volvo repairs
Cons: rude
03/16/2006 Posted by hmcmanus
Found them on Citysearch and they had a good score and lived up to it! I took my car in on a monday(5pm'ish) just before they closed and they apologized and said they might not get to look at the car till wensday. Tuesday morning I got my quote, and wensday around noon I had my car. Very happy with the work!
03/16/2006 Posted by unibuckle
I don't like this place. I called for a telephone quote, and told them exactly what was wrong with my car. He told me $680. Well, I should have gotten it in writing. But he said I couldnt bring my car in for 3 days because they were too backed up. I finally brought my car in, and a few hours later I got a call that the same repairs I had quoted to me were now $1100. After they had conveniently taken my car apart. so now I completely cannot afford it, and I have to pay them $40 for the diagnostics that I already knew!! So I can drive my broke ass car away.
12/19/2005 Posted by katytx1980
I just took my BMW to Phoenix and was very impressed with the customer service I received. They were able to explain everything to me, and I truly felt my car was in good hands. I knew exactley what I was spending and what it was for. I highly recommend their services.
12/01/2005 Posted by johnmusgrove
Ourstanding maintenance of three of our vintage Porsches (1965,1968,1980), and deserves full confidence regarding other makes.
Pros: Attention, Quality, Customer appreciation
11/29/2005 Posted by jeremywilson
I don't trust my car to anyone but Phoenix. They've done a great job fixing both minor and major repairs for me. I highly recommend their services no matter what kind of car you drive.
Pros: Convenient, Trustworthy, Customer Service
11/28/2005 Posted by lisasinclair72
I've been using Phoenix for years and wouldn't trust my car to anyone else. They make it so easy, I drop my car off on my way to work and then pick it up that afternoon when I get basic service. They offer courtesy cars if you need. They have great customer service and always take care of me. I highly recommend their services.
Pros: Fast, Convenient, Location
11/23/2005 Posted by melmel99
I have been taking my BMW to Phoenix for the past year and have been very pleased with the service and quality of work I get from their technicians. They make it easy to do business and always keep my car running well.
Pros: Easy, Convenient, Quality of Work
