Shampooch
Austin, TX 78704
Phone: (512) 912-8966
01/13/2007 Posted by ema288
After intensive research on a proper grooming service for my 10month old cocker spaniel, and talking to the owner of Shampooch personally, I felt comfortable dropping him off on a Saturday afternoon. I was extremely worried about dropping my baby off, but felt that they were professionals and everything would be okay. Turns out that everything that could go wrong went wrong. The owner was not there, and so it was another employee who handled my dog's cut. She was extremely impatient from the get-go, and violated every single request we asked for (we asked to cut his legs, nails, and to leave his whiskers and baby hair on top). The entire cut was un-even, he still has bushy hair all over, and there are razor stripes all over his back marking every swipe she took. We were extremely dissapointed at the experience, because for $60 bucks, this was completely not worth it. We had to come home and finish the job ourselves just so he could look presentable.
Pros: easy to get in, accessible location, friendly owner
Cons: inpatient staff, horrble cut, smelt funny
Write a review and share your thoughts with others
