Shady Grove
Austin, TX 78704
Phone: (512) 474-9991
12/17/2007 Posted by stewy123
We waited almost 45 minutes to get seated on a busy Monday evening (Trail of Lights). We ordered appetizers that came at the same time as the main entrees, what a waste. By the time everybody had their plates in front of them, we realized there was no silverware. We asked the waitress for silverware, after 3 minutes we still had no silverware. We asked another waiter, who appeared a minute later with 5 sets of silverware, but we were 9 people at the table? We asked him what we are supposed to do with half the silverware missing, and that our food was cold by now. He started arguing with us, so we asked for the manager. She was all smiling and apologetic, but didn't really care. So we ate our mediocre cold food, will not be back, that's for sure. This used to be a great place, but now it's just another shabby restaurant ripping off customers.
Pros: Outdoors
Cons: Service, Management, Bring your own silverware
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