Guero's Taco Bar

08/27/09

sux!

by sumyunguy at Citysearch

Horrible service. horrible, over priced food. my trip to guerros was one of the two occasions when i have actually written a poopy note to the waiter/manager. It is soooo not worth it!!

• Pros: beans
• Cons: everything that's not beans

08/23/09

Worst mexican Food I EVER Had!!!!!!!!!!!!

by LoLMT at Citysearch

The only reason I came here was because i heard it was a celebrity hot spot. I had seen a picture of keanu Reeves walking in the front door last christmnas with Richard Linklater. I figured if it's good enough for them it's good enough for me. BOY was I wrong!!!!!!!!!!!!!11

I went on a family day trip. I was expectig good food since there was a hugh crowd. You have to get your condiments like you're at Taco Cabana. Which by the way has better food!!!hahah!!

My mom had a chalupa that had a teaspoon of beans and a small amount of cheese. THe Taco al cabon was a joke. The tortilla was cold and there was a small piece of what look likr chicken in the tortilla. it was so sad,

My Rice was cold. The one and only good thing. Good Margarita...Goood Charro Beans.

I will never be back to this place. i have no idea why people even go. You can bring you dog and sit outside. on my way out some guy had Pointer Dog (Grey with grey freckle on there back) it tried to hug my arm when I went to pet him. If I'm in Austin Again and Keanu Reeves is walking in that will be the only reason i stomach that food again.

• Pros: Hip area of Austin
• Cons: limited parking

08/19/09

HORRIBLE/RUDE SERVICE and subpar food

by Janellica at Citysearch

I held a large group birthday party no too long ago and it was an absolute nightmare. First, they don't accept reservations, which I think is ridiculous because it's too popular not to have some sort of reservation system. My group consisted of about 18 people and I had my aunt arrive earlier to help me try to save an area for my party. They had tables available so a waiter lead her to a large area to accommodate our party. He was very nice and everything seemed fine. Approximately 15 minutes my group showed up ready to eat and drink. Little did we know that the manager was throwing a hissy fit because we weren't exactly on time and started harassing my poor aunt who was just trying to help me out. He threatened to throw us out and sent waiters to complain about us taking a larger portion of the restaurant and not being on time. We were a group of early twenties ready to spend tons of money on food and drinks. I was absolutely floored that he was being so RUDE. Finally my husband had to confront him and he was a completely rude and even yelled at him. We ended up staying and endured a half-hearted bday celebration. I was embarrassed and mad because my family had to end up leaving because he was so rude. THEN on top of all of this the food was not that great and neither were the drinks. Several waiters and waitresses were apologizing as we left because they were even embarrassed by this manager. I hope this man is not there any more. JUST DON'T GO!! DON'T SUPPORT A RESTAURANT THAT TREATS ITS' CUSTOMERS LIKE THIS!

• Pros: Outdoor patio area
• Cons: Horrible/Rude service/RUDE MANAGER

08/16/09

Terrible food at Guero's

by dinevine at Citysearch

My family went to Guero's this week and ordered beef fajitas. The meat was completely dried out, full of gristle, and completely tasteless. Guero's seems to be using the cheapest cut of meat they can find. As native Texans we can honestly say those were the worst fajitas we've ever eaten. Guero's is trading on its SoCo location and past popularity. The food gets worse and it doesn't seem to matter to them. Don't go. Maybe they'll eventually get the message.

• Pros: Quirky decor at entrance
• Cons: Bad food, bad margaritas

01/15/09

Rude, Overpriced and Filthy

by lovelaeats at Citysearch

I'm an Austin native who was home for the holidays and wanted to give this place a try. Big mistake! We walked into what looked like a war zone. Trash and chips on the floor, disgusting soiled toilet paper on view from the restroom floor- and that was just on the way to the table! Despite the large number of vacant tables, the dismissive hostess threw two menus down on the worst spot there. She walked away without a word, until we politely requested a better table. Fifteen minutes later, a burly, sweating, unfriendly waiter finally took our order. I was astounded at the prices. Having lived in all over the world, it's jaw-dropping to think that a roadhouse in Austin can get away with gouging the public for simple Mexican food. The entire experience left me with a bad taste in my mouth. Austin was once one of the friendliest cities around. Is this what it's become? Restaurants that act like you're lucky they're serving you? I would urge anyone reading this to skip this rude dump and instead patronize another of the many Austin-area Mexican restaurants that appreciate their customers.

• Pros: Tasty food, SoCo 'hood
• Cons: Price, Service, Cleanliness

09/15/08

Bad Attitudes and Average Food.

by littlesonny at Citysearch

Been here three times. First time it was decidely average. The second time the hostess was so rude we left without being seated. The third time was for a friends birthday get together. His choice. We questioned $12 worth of charges on a $130 tab. They wanted to charge us extra for subsituting Triple Sec for Couintreau in a Margarita even though Triple Sec is cheaper. After much discussion with the bartender and then the manager we gave up in disgust and we're just going to pay and leave when the bartender whispered to the manager, "They've been trying to get free drinks all night." I raised my voice in a 'How dare you!". He threatened to call the cops. The dummy blew a $25 tip trying to steal $12. And that was just from us. There was the rest of the party who were going to stay on but left when the cops were threatened.

There is something about the staff. They all seem miserable. The food is average at best. I never did understand the attraction of this place. This is Austin. There are any number of Tex-Mex places which are better. Tres Amigos, Cueros, and Matt's El Rancho, just to name three .

• Pros: Still trying to think of something.....No, it won't come
• Cons: Miserable staff

08/05/08

Why does anyone go there?

by tigerfly1217 at Citysearch

Worst dining experience we have ever had. We went there for my boyfriend's birthday and took our 6 month old son along with us. We asked for a table that would accomodate his stroller and were placed right next to the bathrooms so naturally we asked for another table and the hostess acted annoyed and moved us over to a table that had the equivalent in foot traffic goign by it. Our waittress took over 10 minutes to show up and when she did, she got every facet of our order wrong. The margaritas tasted like watered down lime juice and we are still not sure if they even had alcohol in them judging by the tiny glasses packed with ice they were served in. My boyfriend is allergic to corn and we ordered flour tortillas with our fajitas but still got corn. Speaking of the fajitas, I didn't know 'tex-mex' meant 'cooked in butter'. We asked to speak with the manager before we left and got no apology and he acted like we were annoying him by saying anything at all. We have been to over 100 tex-mex restaurants and consider ourselves connossieurs. We will never go back there and can honestly say that drive-thru tex-mex is a million times better than this place!

• Pros: none
• Cons: bad food, bad service, overpriced tiny margaritas

07/16/08

Poor service,cold plates,mean waitress

by fourgood at Citysearch

We went to Guero's for my sons 19th birthday. The five of us were squuezed into a table space that was made for three people. The waitress was downright mean. She slammed our food down, scowled at us and tapped her foot impatiently while we were deciding on our order. It was truly over the top bad treatment. We just laughed about it and called her the waitress from hell. What can you do, it was a birthday celebration for crying out loud?! We've lived in Austin for 35 years and have been to Guero's plenty. Don't think we will be back and please don't waste your time on this Mexican restaurant when there are plenty of good ones in town where the people are friendly and the food is hot.

• Pros: lively atmosphere
• Cons: poor service, greasy cold food

06/10/08

SAY NO TO COUNTERFIT TEX-MEX

by stinabell at Citysearch

Every time I get conned into eating here by one of my misled friends I feel like one stupid, stupid gringo. Next time you get the Guero's urge just picture the restaurant owner rolling around on a pile of money, twiddling his mustache and cackling maniacally as he stares into a hidden webcam of you sucking down processed cheese like it's exotic manna from heaven. How appropriate that the name of this joint is "Guero's" because apparently us white folk love to shell out dinero for faux mexican atmosphere. Gueros indeed. There's just not enough tequila in the world to wash down canned taco sauce.

P.S: If you think you're actually eating genuine tacos al pastor then you are most likely a tourist from Michigan. Come then, Marge, and allow me to guide you over to east 7th for some puff tacos at "Angies" or "De Las Casa" for the best enchiladas you ever put in your mouth. Then you will repeat after me: "THERE IS NO EXCUSE FOR BAD SALSA."

• Pros: Trendy location: you may even spot a celebrity that doesn't know what tex-mex is supposed to taste like
• Cons: Guero's fooled you into believing their Banquet TV dinners are authentic mexican fare. That's the biggest con of all time.

03/08/08

I dont get it!

by demigod1313 at Citysearch

I have been here 3 times and simply fail to get it. Both times the kitchen staff was seated around me watching a game on TV. I had a taco plate for $10.00 and my tacos came with no lettuce, tomato, cheese, sour cream, guacamole or anything . When I asked for condiments/ dressings I was charged extra. I ordered a margarita that tasted like airplane fuel. In some situations this could be a good thing. They added more OJ, then my waitress, whom i almost want to help, she was so alone, suggested another drink. I never drank more than a sip and was charged for that drink. I ended up tipping my 25%, why should the waiter be held responsible?

So, for $42.00 i got a crappy taco plate called the el presidente and a bleachy cocktail!

Take my advice and go to El sol Y luna!