El Sol y La Luna
Austin, TX 78704
Phone: (512) 444-7770
Fax: (512) 444-4554
02/03/2008 Posted by babyjanetx
I have been to this restaurant a half dozen times, but that's it--I won't be going back. My coworker and I placed a phone to-go order for 4 veggie tacos. First, the server took the order and then left my friend hanging on the phone, apparently forgotten. After a few minutes of yelling into the receiver for help, the server returned and the order was started over. Then, we were told it would be $17+-- for 4 tacos. It turns out the prices don't match the online menu. They added a dollar per taco for about a teaspoon of guac on each. We argued the price until they adjusted it correctly, $5 less (each of our tacos ended up being about $5, expensive for veggie tacos, we think). When I picked up the food, the server took my money and gave me my change, minus the 7 cents. As I waited for the rest of my change, she looked at me like I should be leaving and asked if I wanted the rest of the change. I said yes. She had to get the manager. The manager came over and made a big scene about me wanting 7 cents back, yelling "siete centavos! siete centavos!", as she begrudgingly gave it to me. I am not one to be petty about 7 cents, but considering the experience from start to end, I wanted to 7 cents on principle alone. The service here is horrible, and the food is mediocre, and we will never go back.
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