Hotel San Jose
Austin, TX 78704
Phone: (512) 444-7322
12/11/2006 Posted by mittenkitten
What a racket! This place has hip rooms and cool design--and charges every dollar they can for it--but the staff, simply put, s*cks. Basic requests (directions, an iron, recommendations) were met with eye rolls and lackluster answers from too-cool-for-school hipsters--and that is when you can get them to get off the phone--talking with their friends, not helping other customers. The rooms cost FAR too much to be treated so poorly. Plus the walls are really thin and the sliding bathroom doors are really LOUD. Forget about getting up at night and using the bathroom unless you want to wake up your partner (I woke up twice from hearing my neighbor open their bathroom door--that's how thin the walls are). For $200 a night, you get no newspaper, no iron, no coffee or tea, no continental breakfast AND you get treated like a bum. Nice. My advice: Book a room instead just 500 feet away at the lovely Austin Motel and get more space and friendly Austin-style personality and service for much less. On the flip side, "Hotel" San Jose is a wonderful place to sit on the patio and have a glass of wine under the heat lamps--and you don't have to be a "guest" at the "hotel" to do so. But do not waste your money booking a room at this overpriced shanty.
Pros: patio
Cons: everything else
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