Ben White Automotive - South

12/18/09

Mixed Feelings

by audiboy at Citysearch

Took my car in for a coolant issue and they did the repair at 1/4 the cost of anyone else. Front desk guy not the most friendly but the price was right. Had to take my car back 3 days later as the issue was still happening. They found another coolant issue that they are fixing and not charging me for since we dont know if it was there prior or happened when putting my car back together the first time. Not many shops will do that so I have to give them props for that. They seem to be an honest repair shop and in this town thats hard to find. I will return to this shop for future repairs even though they have had my car for far longer that originaly planned. I would refer friends and family to Ben White Automotive!

• Pros: Fixing mistake at there cost
• Cons: Have had my car for four days

12/10/09

Good Shop

by riverfirefly at Citysearch

Good dianostics and good work at a fair price. Offerd to fix other issue that I already had a bid on for a better price. Good shop

• Pros: Fast and Fair
• Cons: none

12/03/09

Get your car fixed here!!!!!

by Emily Long at Citysearch

I want to swing these guys some props!! i think i finally have found a good place to bring our cars! they didn't screw us ... the repair is still repaired and they did a bit of body work(side fender was falling down) for free and didn't even mention it ... my husband and i are like the side of the car is fixed! THANKS BEN WHITE AUTO FOR PIMPING MY RIDE!

• Pros: honest, straight forward guys that like working on cars!
• Cons: none

12/02/09

Great Service, Wonderful people

by BLCox at Citysearch

I don't know anything about cars, so am leary of all repair shops. But have been using Ben White Automotive South for quite a while now. As my son said, "they are dudes who like to work on cars". I feel like I'm always treated fairly and with respect. I have recommended them to friends.

• Pros: friendly, fast, reliable service

11/30/09

Trustworthy Mechanic

by Fundit at Citysearch

They're so straightforward that you feel like you don't have to get bids from other shops - you know that you're getting an honest job at an honest price.

I had my suspension fixed here. It was by far the cheapest price I found, and it was done in two days. The only problem was lugging it way south of town. Otherwise I highly recommend them.

• Pros: Straightforward, honest, reliable, and not too expensive.
• Cons: Way south of town. It's a hike.

11/23/09

Great Service

by GinaBeck at Citysearch

I had just bought a car. It is an older car. I was referred by a friend. I took my car in to have them look at my A/C. They serviced it and gave the car a look over that afternoon. I will take my car there for now on.

• Pros: friendly, helpful and affordable

11/12/09

Great Service

by TVH14 at Citysearch

Recently moved to Austin from New York and needed to fix my A/C. They found that it was only a faulty plug and didn't lie or try repairing something that didn't need to be and then charge and arm and a leg. Very professional and credible, they fix the problem, they don't steal your money.

10/29/09

Honest, Professional & Best Deal in Town

by Aly86 at Citysearch

I am soooo happy that I have found BWA. Oscar, the service manager, is very honest and professional. He took the time to explain what the problem my Jeep had and how much in detail I was charged for. It is not an easy task because I know nothing about cars and I am very cheap. The technicians did a wonderful job, and I paid at least $300 less than other shops wanted for the same job. From the bottom of my heart, I believe BWA is trying to build a reputable business by providing customers with quality services at reasonable prices, totally not like so many other shops I had been to. Keep up the good work!

• Pros: trustworthy, professional, very reasonable prices
• Cons: have not found one yet

10/16/09

Great place

by monkey4165 at Citysearch

Ben White Automotive did a free buyer's check when I got my car. Recently, the brakes started squeaking periodically. They put my car up, looked at the brakes and told me the brake pads had just "glazed over" -- I didn't need to replace them and the brakes worked fine. They didn't even charge me for looking at the brakes b/c it just took them a couple minutes. Very honest people. I feel like a lot of other car repair shops would have told me I needed new brake pads.

10/07/09

Auto Repair You Can Trust

by LWilli at Citysearch

I took my car in at noon on a Friday for what turned out to be a major problem. They did a diagnostic and gave me estimate and said it might be ready on Sunday. On Sunday it was not ready, but they told me they would knock off one day's rental car charge. When I picked it up early Monday afternoon, the price was less than expected and as promised the rental car charge was deducted. Good Service. Good Value. Good Experience.

• Pros: Value and Service