10/29/09

Honest, Professional & Best Deal in Town

by Aly86

I am soooo happy that I have found BWA. Oscar, the service manager, is very honest and professional. He took the time to explain what the problem my Jeep had and how much in detail I was charged for. It is not an easy task because I know nothing about cars and I am very cheap. The technicians did a wonderful job, and I paid at least $300 less than other shops wanted for the same job. From the bottom of my heart, I believe BWA is trying to build a reputable business by providing customers with quality services at reasonable prices, totally not like so many other shops I had been to. Keep up the good work!

• Pros: trustworthy, professional, very reasonable prices
• Cons: have not found one yet

10/16/09

Great place

by monkey4165

Ben White Automotive did a free buyer's check when I got my car. Recently, the brakes started squeaking periodically. They put my car up, looked at the brakes and told me the brake pads had just "glazed over" -- I didn't need to replace them and the brakes worked fine. They didn't even charge me for looking at the brakes b/c it just took them a couple minutes. Very honest people. I feel like a lot of other car repair shops would have told me I needed new brake pads.

10/07/09

Auto Repair You Can Trust

by LWilli

I took my car in at noon on a Friday for what turned out to be a major problem. They did a diagnostic and gave me estimate and said it might be ready on Sunday. On Sunday it was not ready, but they told me they would knock off one day's rental car charge. When I picked it up early Monday afternoon, the price was less than expected and as promised the rental car charge was deducted. Good Service. Good Value. Good Experience.

• Pros: Value and Service

10/01/09

Great car repair shop

by cbe08

Gave me a quick and honest quote. Have used them before and will again. Would use them over the dealership.

• Pros: Professional, helpful, honest
• Cons: Don't always have the part in stock

09/28/09

Brought in an Audi recently

by wyb49

Professional team. May not always have parts in-stock for cars that are less common. Will go there again.

• Pros: Thorough, professional

09/25/09

Satisfied with work

by martycast

Had some work done there last year. They did a great job. Dropped off my van there this week, hopefully will do a good job again. Quote seems a little pricey but they did honor a warranty on some of the parts they installed last year.

• Pros: convenient location

09/22/09

Interested in good maintenance without a shakedown?

by Silver Fox

I needed and oil and filter change on a recently purchased used car, but I also wanted to know if there was anything I should go to the dealership for under my warranty because it was about to run out. BWA fully checked out the car and confirmed the car's service was up to date and in good shape for 30K miles, and they didn't charge me a penny more than for the oil change.

• Pros: BWA listens to what you need and hits the mark

09/21/09

honest and friendly repair service

by slhpiglet

Thursday I had an appointment at another service center and for several reasons I left that business. It was 7:45AM and I was close by Ben White and I 35. I remembered researching other service centers and the "Ben White Automotive"popped into my head-To make a long story a little shorter,I took my car to them because my check engine light was on. When all was said and done I was informed that the problem was just a gas cap that didnt fit well. When I asked what the charge was I was shocked to hear Kevin say NO CHARGE..............They did use their time and equipment to diagnose the problem but still did not charge me. I will definately be using their garage for any problems with my two cars. Thank you Kevin !!!

• Pros: many
• Cons: not so far

09/16/09

honest and reasonable

by BDU

Never had any problems at this shop and have always given me a good deal.

09/14/09

Excelent place to have your vehicle serviced

by Jperez

I drove my truck around with 100 degrees weather without airconditioning it was very hot. I was afraid of a 500 dollar expence.

I took it in and they looked at it. The charge to have it looked at was around 30 dollars. I was very happy they found the problem and only cost me that the 30 dollars.

now I have airconditioning in my truck I was very very Happy. and only cost me the 30 dollars I was paying to have it checked.

Thanks Ben white automotive

• Pros: best friendly smiles
• Cons: can't think of any