Polvo's Mexican Restaurant
Austin, TX 78704
Phone: (512) 441-5446
07/23/2008 Posted by austinalice
Have you noticed how many people have given the service a poor rating? Pay attention to that, it's for a reason! My friends and I went last Wednesday and the service was atrocious. We arrived at 7. The waiter took our order at 7:30. The food arrived at 8:45. Chip bowls went unfilled as did our water. Our drinks, however (which we all know is the fastest way to jack up the tab) arrived quickly... once, in fact, before we had even ordered them, and our bill arrived so quickly that it was impossible to not feel that we were being rushed out. We were a group of 10 but half the tables weren't even filled, and service like that is never excusable. My fajitas al pastor were a lot of pineapple hiding very little meat, a thumbful of cheese, and barely any sour cream or guacamole (which was made to look much larger by the mounds of shredded lettuce under it.) My companion's chicken fajitas were so salty that everyone at the table who tried them choked. I've read a lot about how Polvo's is "old South Austin", etc. etc. I've lived in this city my entire life and mediocre food and poor service aren't Austin. Don't be fooled. Spend your money somewhere worthwhile. Go to Guero's, or Maudies, or any of the other many fine Tex-Mex restaurants in this city. This Austinite won't be going back ever. And if you're not going to listen to me, read the other bad reviews.
Pros: none
Cons: worst service ever, mediocre food
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