Texas Blooms at Dobie Mall
Austin, TX 78705
Phone: (512) 474-7719
02/13/2003 Posted by Indigo31
I asked my secretary to order flowers to congratulate a new mom who was out on maternity leave. She had the unfortunate experience of ordering flowers from Texas Blooms. Several days later, I saw the new mom and asked if she had received her new flowers. She had not. When we called the florist to find out why, they claimed to have left the flowers at the front door when no one answered. The staff was extremely rude and unappologetic and refused to redeliver the flowers at no cost. As a result, we canceled payment on the credit card and ordered from a more reliable florist. I have never heard of a florist leaving flowers at the door! Extremely poor customer service as far as I'm concerned.
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