Smith Joe K, DDS - Austin Dental Medical Assoc
Austin, TX 78745-1574
Phone: (512) 444-5577
Ratings & Reviews Summary for Smith Joe K, DDS - Austin Dental Medical Assoc
What Users are Saying:
- Compassionate
- Low pain
- Good with kids
- On time
- Easy billing
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User Reviews for Smith Joe K, DDS - Austin Dental Medical Assoc
05/25/2008 Posted by michellanurse
I have been seeing Dr. Smith for 20 years. He is a wonderful dentist and he goes beyond the call of duty to care for all of his patients. I read both of the reviews noted in the CitySearch reviews and I doubt very seriously that Dr. Smith or his staff did any of the things intentionally against anyone because of anyone's race. Did the person note that Dr. Smith has people of different races on his staff? None of what the person noted made sense. it sounded more like a personal thing against Dr. Smith. I am a nurse and a long time patient of Dr. Smith. He has come to the office on weekends to treat me and he has been kind to my children when they were young and afraid. I cannot say enough wonderful things about him or about his staff. Call Maria and talk to her about any problems and she can make any problem right. I challenge anyone to find a better dental team anywhere! By the way, my teeth are doing great also.
Pros: Kind, caring, good staff, staff has been there a long time
Cons: Dr. Smith might retire soon
01/25/2008 Posted by darkfluid
Please ignore the "race" review. I've been seeing Dr. Smith for quite a while. Perhaps this person forgot to sign in, perhaps a mistake was made, but to accuse them of being discriminatory is ridiculous. Dr. Smith is an excellent dentist and the staff (who is multi racial) is great and very friendly. My GF who HATES the dentist even has no problems going to Dr. Smith. He is very thorough, knowledgeable, friendly and professional. This person strikes me as the type who would think parking meters and the IRS are race based.
Pros: Friendly, Thorough, Personal, Comfortable
Cons: Can be busy, Doesn't except all insurance, but will process out of network
11/26/2007 Posted by roc_36
I am very disappointed in this dentist office. My first visit - new customer- I was treated as though I was not important. The staff sitting behind the desk ignored me and allowed me to sit there for 45 minutes until some other staff member noticed I had been sitting there for quite a while. I certainly hope I was not treated this way because I am African-American. Other caucasian customers were immediately given proper service. I left the office immediately. The customer service is awful and I will never return and advise people of color to avoid this dentist at all costs.
Pros: None
Cons: Dentist staff, long waiting period, unprofessional
