Capitol Chevrolet
Austin, TX 78745
Phone: (512) 442-0165
Ratings & Reviews Summary for Capitol Chevrolet
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User Reviews for Capitol Chevrolet
06/30/2008 Posted by swtnncntme
Last Thursday I called to set up an appointment for Monday because my truck was making a wretched noise. It had this vibration for the last few months but none of the 4 mechanics I took it too could diagnose the problem. Friday, as I sat in the drive thru at McDonalds, the noise was so bad they asked me to turn my truck off so they could hear me! I was so humiliated, I called and told them my truck was being dropped off right away. I was stunned when my service advisor, Bill Arrellano, bent under my truck and stopped the noise, diagnosing it within SECONDS! What ASE certified mechanics hadn't identified for months, was figured out immediately by Bill. He actually called right away and let me know what was going on and when to pick up my truck. I've always gotten terrific service from them but hesitate to have stuff done when I think dealers are expensive, but they do it right. Also when I checked on pricing for my transmission fluid and filter change it was $40 cheaper than the independent repair shops I called! And Capitol was checking other things for FREE that I would have had to pay Meineke to check! What a deal! I'm recommending them to all of my friends.
03/09/2007 Posted by sprtysis
If you want to spend tons of extra money fixing problems on your car that may or may not exist- then take it here to Capitol Chevy. I took my suburban here recently to have the a/c repaired. The dealership called me and told me that it was a bad compressor and with labor it would cost around $900 to repair. I thought hard (it's been hot lately in Austin and I wanted it fixed), and decided to take it down the street to Ben White Automotive per a friend's suggestion. They found that there was NOT ONE THING WRONG with the compressor- it was actually just a simple belt that broke off. I spent just under $100. I can't believe I was minutes away from fixing a problem that didn't even exist and spending over $700 more than I actually needed. If you want to get your car repaired correctly and with honesty- DON"T take it here- take it down the street to Ben White Automotive. You won't be disappointed!
