Groovy Automotive

10/23/07

Will try to sell you parts and labor you don't need

by atemple at Citysearch

The people at this shop are dishonest, misrepresent the final price, and don't do thorough work. Because I have had a small repair and oil changes here, I thought it would be okay to bring my car for a major repair. Big mistake. Eventually I took my car to another shop, and their price was $400 less than what Groovy said was needed. I also found out that Groovy had not even cleared the diagnostic computer code for the part that they had replaced on my previous visit, making it appear that my car still needed that part.

• Pros: good location
• Cons: dishonestly try to sell extras, overcharge on estimates

10/20/09

not just another automotive repair shop

by haskins h at Citysearch

this place is great! i have used Groovy a few times and the repairs made to my Honda by Moon have always been right on. Moon has helped me keep my old car running great. I have had some concerns with the prices in the past but after checking around i have found Groovy to be comparable when comparing the whole package. Groovy rocks they have my business.

• Pros: no high pressure
• Cons: none know at this time

10/20/09

great service

by cklien at Citysearch

i have been looking for a local repair shop that i felt comfortable doing business with for some time. I have found it with Groovy Automotive on Red river, above and beyond my expectations.

• Pros: not corporate
• Cons: busy shop

10/19/09

EXCELLENT CUSTOMER SERVICE

by TOILALLDAY at Citysearch

I've been using Groovy for years, and have never had a single problem. they have fixed all my families cars for a fair price for the last 8 years. they are good guys

• Pros: GREAT LOCATION, FRIENDLY STAFF
• Cons: .

10/08/09

Groovy Auto on Red River F’N ROCKS!!

by Roxxx at Citysearch

Daniel “DOC” Green is the best. He is a real mechanic with INTEGERITY.

He knows how much I love my little car and how much it means to me that is just had its 200K birthday. Over the years he has replaced a few worn out parts and with some routine maintenance, Daniel keeps my car driving like it did the day I bought it. He has never been too busy to explain what needs to be fixed now and what is showing wear and tear for later. He is PATIENT, HELPFUL, HONEST, and KNOWLEDGEABLE.

I also get my car inspected at Groovy on Red River. This has never taken more then ½ an hour and the office staff is always friendly.

I trust:

Groovy Auto

4011 Red River St

Austin, TX 78751-4811

(512) 450-0951

• Pros: Daniel "DOC" Green
• Cons: the coffee in the office.

09/15/09

HORRIBLE!

by Voy at Citysearch

Horrible experience!! I took my Honda Civic to "groovy" to have my timing belt done and not only did they do the work wrong they ruined my engine!!! Ouch! So, I took my Civic back to them too see if they would honor their work and not only did they NOT honor their work, but they wanted more money to fix what they broke!!!! JERKS! Do NOT USE or you will be riding the bus!

• Pros: none
• Cons: everything

07/08/09

Daniel - The best mechanic!

by BeniJ at Citysearch

I am not vouching for the Groovy Lube on Guadalupe - they are OK for an oil change, but their repair recommendations can be questionable. But, I have been taking cars and referring friends to Daniel at the Red River location for years and years. He always fixes my car right the first time, gives me a heads-up on anything getting worn and even gave me suggestions when I was shopping for a new car. His recommendation was so good - I rarely see him these days! It is a great feeling to trust your mechanic

• Pros: HONEST
• Cons: Groovy Lube is not Groovy Automotive

03/23/09

Overcharge and Provide Unequal Service

by AngryatRadisson at Citysearch

There are few things worse than having to spend a few hundred dollars you've worked hard to save up on a car problem that's unexpected and beyond your control. One of those things is learning after the fact that you were overcharged. In this case, there were some problems with my brakes that I paid about $500 to Groovy Automotive this weekend to have fixed. I've since learned from 3 different people who are more knowledgeable about cars than I that there is no way a problem with brakes should ever cost that much. I was recommended Groovy Automotive by my boyfriend who feels he's always received good service and reasonable prices from them which, combined with the other reviews I've read about them has me convinced that Groovy Automotive feels that women, on account of their being women, deserve to pay more for car repairs than men. I know this isn't surprising for an automotive repair place, but it's still damned infuriating."

• Pros: they're generally pretty friendy
• Cons: they charge too much

11/03/08

Best automotive shop in town

by christina12 at Citysearch

I have been taking my car to Groovy Automotive for years, and I have always been treated GREAT. As a female, I used to be nervous about taking my car to get fixed, but the guys at Groovy walk me through everything and have saved me money every time I've taken it in. I love doing business with local companies, and I will always go there. Thanks Groovy for the good work and honesty!

• Pros: central, quick turnaround time, honest

10/24/08

great customer service

by allanreynolds at Citysearch

I took my ford into a chain shop for an estimate on brake repair and some other issues. I was given what i felt was a really high price for the repairs needed. so I took it to have it checked out by groovy since i work close by. not only did they fix my car for less they found that the work recommended by the other shop was not all necessary to fix the problems that i was having. Groovy could have took advantage of the situation and went with the other shops recommendations instead they saved me a lot of time and money in finding the correct problem. Thank You Nick!

• Pros: good service
• Cons: busy shop

06/18/08

AVOID

by kellsjohn at Citysearch

I took my car to Groovy Lube for an inspection and oil change last week and spent the rest of the week regretting it. When I dropped the car off they told me it would be an hour to an hour and a half to do the work. When I came back an hour and 40 minutes later my car was still sitting outside and hadn't been touched. Hanging around for close to 2 hours in 100 degree heat is not my idea of a good time and I am generally understanding if there is a line, but when I asked the employees about it they said it would be another hour wait. If they had told me upfront that the wait would be over 3 hours I would have taken my car elsewhere. Instead they wasted my entire morning and I still didn't get the work done. My wife and I generally try to support local business whenever possible but companies like Groovy Lube make it really difficult to justify.

They lost two more customers today and I would NOT recommend this company to anyone.

Groovy Lube; wasting Austin's time since 1993.