save Doubletree Hotel Austin

6505 IH-35 North, Austin, TX | Map it  

78752 30.326600 -97.705400

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Contributor

Member since Aug, 2003 View Profile
1k+Reviews
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Joined 9 years ago
October 05, 2008

Luxury beds and deluxe amenities help business folks and families sleep well at this comfortable mid-level chain.. In Short
Warm chocolate chip cookies greet every guest at this Hilton-owned hotel, a friendly touch that fits in with the hotel's business-casual attitude. Another way Doubletree helps its guests relax is the Sweet Dreams bed, which features a pillow-top mattress, high thread-count linens, down comforters and lots of jumbo pillows. Amenities also include high-speed Internet access, in-room coffeemaker and complimentary newspaper; properties also typically feature a swimming pool, a fitness center and a range of meeting facilities.

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waynesgirl23

Member since Nov, 2005 View Profile
3Reviews
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Joined 7 years ago
4.0
November 07, 2005

THE RUDEST STAFF EVER. Charming enough, but nothing super fancy, this hotel is great for a quick romantic getaway. If it weren't for the staff being VERY RUDE, I would have recommended this place. When we checked in, we were offered the "Romance Package" upgrade, which included breakfast for two, and champagne with chocolate covered strawberries brought to the room, which we bought. The next morning we went to get the breakfast vouchers, but they had no record of us purchasing the package, and the girl at the counter (after rolling her eyes at me) told me it was too late to purchase it. Anyway, the manager came, was also rude and we figured it out. We had to call the desk three times before the champagne and strawberries were delivered. At checkout they charged us for TWO romance packages!!! They need a few courses on customer service and maybe even some new staff!

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JDM

Member since Nov, 2002 View Profile
2Reviews
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JDM
Joined 10 years ago
5.0
November 08, 2002

Like Good Cookies. I have stayed at this hotel several times and always had a great experience. The staff is curteous and very friendly. The bar is alot of fun, there are always interesting and attractive people there. The valet staff is great and helpful in avoiding a sometimes full parking lot. The decor is charming and the high speed internet connection is a huge benefit.

Good Cookies? Its just a catchy title to get you to read the review.

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