09/02/09

Excellent service and highly recommended

by xia360

I had my 2009 camry tinted last week. I received an excellent service, and the product quality seems to be excellent too. And best of all they provide life time warranty.

09/01/09

They really stand behind their work - 13 years later!

by cdgola

I had my 1990 Honda Accord tinted in August of 1996. It started bubbling up a couple of years ago on the back window but I kept putting it off until my wife found the original receipt. I brought the car in and without any issues or questions, they honored the warranty and re-tinted the the back window as well as the side windows. An excellent tint job was done in 1996 and an equally fine job was done this August. How many companies would stand behind their work 13 years later? Many thanks to the good people over there at Sun Tint!

07/18/09

Great Prices/Great Workmanship

by IGotASoul

After buying the new Kia Soul, I heard about a way to help protect it's finish....the Invisible Bra (or Clear Shield). I did my research, shopped around and in the end I went with SunTint because every question I had was answered, their price was reasonable and the customer service excellent. I am thrilled. Dirt, insects and grime just wipe away leaving my Soul clean and "purty". Thanks SunTint, you have my recommendation.

• Pros: They are truly PROFESSIONALS

06/09/09

Unbelievable!

by kkrajr

We recently got a BMW Z4 and wanted to make sure it lasted as long a possible. The BMW dealership recommended Sun Tint for a clear shield. We had it put on in January and were extremely happy with the quality, price and staff at Sun Tint. About two months later, the car was viciously attacked by a curb and the clear shield had a bad scrape. I took it in to see if it could be repaired or would require replacement. He said that the bad part could be patched and would only take about an hour. He quoted a ridiculously low price. When I brought the car back, the repair was done in 45 minutes, looked absolutely beautiful and cost nothing. These people really know the value of good customer service. They are knowledgable, fast, provide great quality and don't charge enough for their service.

• Pros: Service is remarkable
• Cons: none

05/22/09

Great Job

by ks22998b

They tinted my car several months ago and I could not be happier with the work. Zero bubbles. Staff was helpful. I have already recommended them to others.

• Pros: Quick service, good price, quality work

04/30/09

the best around

by TSchleg

It's been two years and the work still looks great! Excellent staff and quick service. Wouldn't take a car any other place in Austin.

• Pros: best price, best work
• Cons: none

09/18/08

Excellent Customer Service

by frank360d

Hi, I had the Clear Paint Protection installed on my white car about a week ago and absolutely love it. Very professional service and gave recommendation on a better film that wouldn't fade because of my white car. I did notice some peeling around some areas so I brought car back for a checkup. They were able to fix it quickly and nicely. Thanks!

• Pros: Fast service, drop off service
• Cons: None

08/20/08

Great and I mean Great !.... Customer Service.

by austinmovies

I recently had my 08 Audi TT tinted at SunTint and they did a great job and the price was very fair. I love the results. Here is where I believe they went beyond the product and into exceptional customer service. There was one issue with the driver?s side window, a scratch. They looked at in felt it was in the original glass. I agreed. The challenge was getting a proud Audi dealer to see that. Russell, one of the owners spoke with the Audi dealer and we were able to finally get the window replaced on warrantee. I returned the car to SunTint at 4 in the afternoon and they replaced the tint immediately and did not even charge me for replacing the tint on the new window. Great job SunTint! If you are looking for a great local company, run by honest and very capable folks, go and see for yourself, I do not believe you will be disappointed. In fact you might be writing the next five star review!

• Pros: A local talk to the owner kinda place - a high interst in making sure you are satisfied.
• Cons: None at all

06/26/08

Best tint job in AUSTIN / Round Rock Area...ROCK ON SUNTINT !!!

by Tomzilla1

WOW...really did a great job on my 2008 Prius.

1) The shuttle service back to work was ideal.

2) People are REALLY FRIENDLY and took the time to explain all details.

3) Service was done fast, fast, fast ....left car at noon picked up at 4:00pm....cool.

-I choose the CARBON tint as it has lifetime guarantee from fading...

This made my car not only feel cool inside...but look cool on the outside.

** Same job was priced twice as much at "Mother's"....

MOST IMPORTANT---Please pet TUCKER the old golden lab who will undoubtedly greet you at the door, wagging his tail with love in his eyes.

• Pros: shuttle service at drop off...or nice lounge to wait in.
• Cons: On W. Koenig Lane...which gets some hairy traffic at 5:00pm on weekdays

Response from this business

Sun Tint– July 25, 2008 at 11:35:30 PDT

We know you?re time is valuable so we try to make getting your windows tinted or clear paint protection film installation as easy as possible by offering shuttle service & different scheduling options like waiting for you car or dropping your car off. So, thanks so much for taking a minute to write a review! We?re happy you?re pleased with the price you received on your tint package. However, we do not claim to be the least expensive in town but we do pride ourselves on offering an extensive line of films to choose from so, there should be something available for anyone?s budget. MOST IMPORTANT: we try to make each visit to our shop a pleasant & comfortable experience so we offer comfy couches & chairs, cable TV, & complimentary Wi-Fi. And, how blessed are we that we get to bring Tucker, our big ?ole lovey-dovey puppy to work with us?!?! We?re thrilled that other people find him just as wonderful as we do? Life is good! Thanks again for sharing your experience here at Sun Tint.

06/20/08

Must have 5% of window with bubbles or won't replace, Scratches windows.

by finch3379

I took my brand new '08 Scion Tc to Sun Tint and I'm living with the regret now. Soon after leaving the first (of three) appointments I realized that all 5 of my windows (four front, and rear window) had bubbles in each of them, there were some scratches and crimps on the driver side windows and both front windows were cut too short on the sides (so basically there were huge gaps on each side).

When I came back for the second appointment I was told by Ronnie that only the front four windows would be redone. When I asked why the back window wasn't replaced I was told that they only replace window tint that has more than 5% of the window with bubbles. So basically the man was telling me that it was too bad for me that there were bubbles on the edges of my back window, as long as it wasn't more than 5% then I had to just deal with it.

A couple of days later I noticed bubbles and a scratch on the back driver's side window. This time when I came back the owner (Mr. Haertl himself) was there, on a Saturday morning no less. He rubbed his finger on the window and tried to tell me that the scratch was on the outside of the window, he actually had me rub my finger while saying "Do you feel that". His own employee then told him and myself that it was actually on the inside and not the outside. Lie #1. So then Mr. Haertl told me that it was there before I had the tint put on. He told me there was no way his people scratched the window. He messed up when he told me that they don't put tint on windows that are scratched. So if my brand new window was scratched how come they put on the tint two times before that day. Lie #2. Basically I'm just telling everyone to do a check (with the owner's or employee's) of your windows before they touch them. Because if they scratch them they won't take responsibility for it. If they did they would have to replace the window itself and that would take money out of their pockets.

• Pros: None
• Cons: Wi-Fi is super slow, All around job was not satisfactory

Response from this business

Sun Tint– July 25, 2008 at 10:45:54 PDT

Yes, that?s right, we?re not perfect but we always do our best to make all our customers satisfied with their window film or clear paint protection film. There is an industry standard which says a 5% tolerance for silver specs, bubbles or imperfections are allowable because, we simply do not live in a dust free environment & in most cases, this phenomenon doesn?t show until the film has cured for a while. However, if we think we can get a cleaner install, we will redo a window even if it takes more than once. As far as the other issue, it?s very difficult to see a scratch on clear glass until it is against a darker background such as window film. And frankly, it?s very common for new cars to have scratches on the windows; we see it all the time. The tools we use to install film are plastic & rubber thus incapable of scratching glass. Also, we?re very pleased to be able to offer our customers Wi-Fi while they wait. It may not be the fastest in town but, it?s totally free! And hey, how