Despite its Hollywood connections, this franchise's focus is on pumping iron, not newfangled razzle-dazzle.

by Contributor

In Short
The Terminator and the Incredible Hulk (aka Arnold Schwarzenegger and Lou Ferrigno) lifted weights at the gym's Venice, California, flagship years ago, but even today, customers frequenting charter locations are bound to encounter serious muscle. Take note: The boys with bulging biceps are the mascots, not the majority. Gold's generally offers Spinning, aerobics and kickboxing classes, yet weight-training remains the core of the program. Dumbbells and barbells, not spa-like amenities, are the attractions that draw the beef-heads in droves.

04/09/08

WORST CUSTOMER SERVICE I'VE EVER EXPERIENCED

by BASEBALLER

THIS REVIEW IS FOR THE GOLDS GYM ON WM CANNON WEST. I GOT A RECIEPT FOR PAYMENT THROUGH MARCH AND THEY TRIED TO WITHDRAWL FUNDS ON MY ACCOUNT ON MARCH 26TH TWICE, THE 28TH TWICE, AND 30TH TWICE. SINCE I HAD A RECIEPT THAT IT WAS PAID THROUGH MARCH I DID NOT EXPECT THIS DEDUCTION AND DID NOT MOVE FUNDS INTO THE ACCT. I HAVE CHARGES OF $150 AND THE GYM SAYS TOUGH! IT WAS A MISTAKE THAT THEY GAVE YOU THE RECIEPT...SO BECAUSE THE GUY GAVE ME THE RECIEPT AND MADE A "MISTAKE" I'M SCREWED AND PLEASE BEFORE YOU JOIN THIS GYM CALL THE CORPORATE OFFICE AND SEE WHAT THEY ARE LIKE....IF YOUR SMART YOU'LL GO TO THE GYM ACROSS THE STREET. THEY HAVE BETTER CUSTOMER SERVICE AND MORE TO OFFER ANYWAY. GOLDS COULD CARE LESS IF YOU ARE SATISFIED OR NOT ONCE THEY HAVE YOUR MONEY FORGET CUSTOMER SERVICE...

• Pros: OPEN 24 HOURS
• Cons: customer service stinks