Avant Salon and Day Spa
Austin, TX 78759
Phone: (512) 502-8268
04/05/2008 Posted by damienb
After messing up my appt and the receptionist responding extremely rudely to it all, I was shoved in with Tina, the colorist. Something in my gut told me to leave, but I needed my hair done so I decided to stay. I told Tina I wanted a warm brown/caramel color and that I was very concerned about chemicals destroying my hair. She promised me it would "not hurt your hair and will even make it healthier." She slapped permanent color on from root to tip, left me on the couch for 45 mins until I reminded her I was there, had someone else wash it out, and then she left shortly after. I was in the midst of getting my hair dried and cut by a junior stylist (I'd requested a master) when I cried out, "IS MY HAIR RED?" Her response was, "No, that's just the lighting in here." I returned home, looked in the mirror, and cried. My hair is not only red (which looks TERRIBLE with my skin tone), but it's so dried out from the chemicals that it feels like Barby hair. I phoned to complain and they were, once again, so rude. The response was, "Sorry, red doesn't lift either so we can't really correct it. It'll grow out in 2 years though." STAY AWAY. Tina should have her license revoked.
Pros: none
Cons: rude, lack basic hair coloring/cutting skills
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