Trudy's North Star Restaurant & Bar
Austin, TX 78757
Phone: (512) 454-1474
Fax: (512) 454-0592
10/08/2007 Posted by shockcorridor9
Stunningly rude and unprofessional service from a bartender leading to NO TIP (and I always tip 20%) Sarcastic, obnoxious, patronizing, rude - those are just some adjectives that come to mind when describing this guy who works on SUNDAY NIGHTS. Trudy's needs to seriously change some of its policies. One, stop calling homeland security anytime someone from out of state wants a drink. Is it really necessary to have three managers spend ten minutes verifying a driver's license. Second, stop insulting your clientele by having your little college student bartenders treat their professional adult working customers like little children. I do NOT care to have some sarcastic kid tell me that he "thinks I've had enough." Newsflash Trudy's, you have a mature customer base that can handle their drinks and don't need the condescending treatment dished about by Mr. Sunday Night Bartender Guy. Perhaps if your staff would treat people like adults and stop acting like they feel like they have to nanny their customers they won't lose their tips from irate customers who do not go out to be told my some college student that "you've been here awhile" and then sarcastically stating "Yeah sure, that's a great story" when said customers basically tell you to lighten up and DO YOUR JOB. Horrendous business practices that need to be addressed because I know I am not the only ranting lunatic who has experienced this atrocious practice at the hands of the Trudy's staff. Just serve my drink, kid. If I need a mommy I'll call my own. Avoid avoid avoid.
Cons: The Sunday bartender and his raging attitude.
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