09/21/09

Total Rip Off : Not a " real gym"

by Logan787

I visited this gym for the first time in September. The front desk staff acted like they were guarding a valuable exclusive, club. I decided to check it out: the equipment was the same at the Bally's gym in uptown Dallas. I didn't see the point of paying a hefty fee to work out for a couple of weeks while visiting Austin. The Spa was average compared to Equinox. Save your money, work out at Pure Fitness across the street, and then go for a nice jog at the Town Lake trails.

• Pros: If you like Paying too much $$ for a workout
• Cons: very pretentious and unprofessional

07/02/09

awesome downdown gym and spa

by Ronaebert

The atmosphere is so calming. As soon as you walk off the elevator, you feel you have arrived in a very special space. Elegant and spacious with a friendly front desk staff, and a wonderful little cafe with wine, salads and other goodies. It feels as if you are up in a glass tree house.

The gym equipment is high end and brand new, and spaced out wonderfully with plenty of room to work out. Great trainers if you want to go the personal trainer route. I love the spacious dressing areas with fluffy white towels, eucalyptus steam room, roomy showers and lockers.

The spa is a zen experience, soothing, cool, inviting and calm. And the spa staff are second to none! You must try Mecca. Come in to work out, have a massage, then finish off with a nice cocktail in the lounge...after plenty of water of course!

• Pros: great gym, excellent staff, top notch spa
• Cons: none...except there are not more locations

06/07/09

Mecca

by Sidewindah

A cynical excuse for a "wellness" center.

................................

Not recommended.

04/03/09

Terrible customer service

by 1zohcat

this place is all hype. can't play in the big leagues. has a difficult time walking the line between sophistication and approachability. expensive for the level of customer service.

have had much better experience and service at other similar style gyms and spas.

having good management is about creating solutions, not

walking away....

I regret signing up and would not encourage anyone to make the same mistake.

• Pros: water with slice of lemon.....
• Cons: management lacks ability to create returning customers

01/15/09

RIP OFF mani/pedi - ridiculous!!!!

by mle924

I went to Mecca yesterday for the first time for a mani/pedi. After paying $115 for these services, I have to say that it was a complete WASTE of money. While the staff was polite, the service lacks big time. There was abosolutely NOTHING special about their services, it was the most basic manicure and pedicure that I have ever received. I get a manicuare and pedicure every week and this place is NOTHING special. I have received much better pedicures from the basic $30 places. I will never go back and I will say go somewhere, anywhere else and you will get a better manicure and pedicure.

10/22/08

Thought I Had Died and Gone To Heaven

by atxrubyslippers

Ok, so the first massage I ever had was at Mecca. I've had many since my first and nothing and I mean NOTHING compares! The staff is courteous and professional and the atmosphere is extra special. I have purchased many gift certificates for friends and family and no one has been disappointed. Truly upscale and a warm and comforting atmosphere. I highly recommend!

09/18/08

Terrific Massage

by nannag

I've never been to Mecca but came at referral of a friend. I had a massage with Karen that frankly was the best I've ever experienced. I highly recommend her to anyone with specific problems as well as needing a great overall massage. The spa was very nice as were all of the staff.

• Pros: Luxury spa with friendly staff
• Cons: 50 minute massage a bit over priced

09/15/08

expensive, but worth it

by kkaustin

I can't believe mecca received 1 star in some reviews. I've been going to the spa for years and have had many wonderful massages, specifically by stephanie and stacy. I've had a facial that was nice as well (I only wish it had included a shoulder massage like other facials often do). The facilities are relaxing, clean, lovely, a little oasis in town. And I have always found the staff to be very nice. Only down side - very expensive! But very lovely for a splurge.

• Pros: lovely massages from the female therapists
• Cons: expensive

08/09/08

uncaring customer service & horrible massage

by aisatsana

My husband and I went to Mecca a couple years ago for massages as a valentine's day treat. I love massages and get them regularly, but my husband had never had a professional massage before then, so I was really happy to finally convince him to go in for one. I received a really relaxing massage, but my husband left in extreme pain all along his spine. He ached for weeks afterward. When I contacted Mecca about it, they basically said, "eh, go to see a doctor" and didn't take any responsibility. This was two years ago, and it was such an awful experience for my husband that he won't go anywhere else to try a massage again because the last one hurt so much. I've been furious at Mecca ever since and tell everyone how awful they were - partly because of his bad masseuse, and partly because of their uncaring response when I contacted them (politely) about it.

03/13/08

crappy spa service/ripped off

by ecoconsumer

paid for a brazilian wax job. expected COMPLETE removal. went home to find tuffs and clumps left. i'm not insanely, crazily, ethnically hirsute so i have no idea why i was charged for such a crappy and incomplete service. even if i was that hirsute, i would have paid extra for the service. next time, i would rather go to a cheap asain place than to go back to this pseudo-spa wanna be place. if the asians talk about me behind my back, who cares, i won't understand them anyway.

the funny thing is, the receptionist at Mecca was friendly and cordial, so i was excited to experience services from a spa with convenient extended hours. too bad she wasn't the aesthetician. the aesthetician i had didn't want to be there or didn't care about her job.

i will never go back to them and i will let everyone i know know how much this place is a rip off.