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David's Bridal

9607 Research Blvd Ste 650
Austin, TX 78759-5888
Phone: 512) 346-5552

Ratings & Reviews Summary for David's Bridal

What Users are Saying:

  • Good sales
  • Low prices
5 Star Rating
 
(1 reviews)
4 Star Rating
 
(2 reviews)
3 Star Rating
 
(1 reviews)
2 Star Rating
 
(0 reviews)
1 Star Rating
 
(5 reviews)

User Reviews for David's Bridal

5 Star Rating: Highly Recommended

07/30/2008 Posted by lauren72082

It was a great experience..I'm sure it depends on who you get, but my consultant was amazing- she made me feel like I was the only customer she was going to see all day and I didn't feel rushed at all. If you go there, ask if Jenny can help you- she's great!

4 Star Rating: Recommended

03/15/2008 Posted by singsop

I have moved quite a bit and have been in several weddings, so I have been to several David's Bridal stores. The David's Bridal on Research Blvd in the Gateway Shopping center is the BEST David's I have been served by. They had a knowledgeable and helpful team of consultants that helped with getting dressed, carrying very heavy and cumbersome wedding gowns, and matching everything up. The sizes are weird, but once you get over being told you will be a size or two bigger than normal it's ok. My friend even got a call when her consultant noticed the bridesmaid tops she wanted were about to be unavailable so everyone was able to get them in time. Going back on a Saturday was crazy, but truth be told the consultant let us know it would be that way when we made the appointment. We just didn't believe her! She said they only work with two brides at a time, but we had 4 bridesmaids too and though she tried to help and was efficient, we missed the personal attention we got the first time there on a weekday. It seems the other reviews on here are pretty harsh because you can't compare David's Bridal (where you can often get a pretty gown for 99 bucks) to Belle Saison or Serendipity or those other places that give you champagne where they have less customers because your buying a 4 thousand dollar wedding gown. It's like any other retail store (which I have worked) but much busier. Even when we were upset about saturday being so busy, she apologized sincerely for the harried service and we left happy. I say bring your own bottle of champagne, buy some dixie cups and enjoy a friendly staff on a leisure WEEKNIGHT.

Pros: hard working staff, good prices, knowledgable service

Cons: saturday crowds, antiquated sizing, small dressing rooms

1 Star Rating: Not Recommended

09/26/2006 Posted by candyce23

I have heard numerous horror stories about David's Bridal, but that's where my sister went for her dress and her bridesmaid's dresses. I went to get fitted and only woman there seemed to have her act together; the rest had little idea of what was going on. But worse than that, they were very gossipy, unprofessional, and display a complete inability to mind their own business... which caused a huge upset in my family when they decided to tell someone what someone else had been saying. It has been a very unpleasant experience. I'm just praying that the right dresses come in at the right time... and we will most likely take our alterations elsewhere.

Cons: Unprofessional, incompetent, busybodies

1 Star Rating: Not Recommended

05/15/2006 Posted by aaaaabbbbbcccccddddd

I was shopping at the Brodie location. When i got in, the saleswomen were very pushy When I decided to buy the dress, ALL SALES ARE FINAL only they didnt have the dress in my color so i was paying for a dress I haven't even seen. The dress came back longer than the one in the store. I had to have alterations made but the prices the salespeople give you dont match the prices the alterations department The alterations manager is rude and when she was pinning my dress she pricked me repeatedly with the needles. You even have to pay for the alterations before they begin working on them. Dont shop here unless you want a less-than-mediocre dress, bad service, rude employees, bad management, and one large migrane! If you want your occasion to be a pleasant experience, I think any store would be better than David's Bridal.

Pros: none, None, NONE!!!

Cons: rude employees, not a good selection, unfair store policies

4 Star Rating: Recommended

05/15/2006 Posted by thanford

David's Bridal KNOWS what they are doing. THey do a lot of business, and they are streamlined for it. Granted, I was there on a weekday, but my sales consultant was OUTSTANDING. In fact, when I couldn't decide between dresses, she looked at pictures and let me know that one that I liked from another store was actually better for me. It was a wonderful experience

Pros: selection, service, value

Cons: small rooms w/o mirro

1 Star Rating: Not Recommended

01/09/2006 Posted by austinilove

You can get a cheap dress there, but thats the only upside to going. I made an appt on a Saturday and when I showed up with family, they told me that there were people in front of me and I would have to wait. The selection wasn't that great. I gave them a piece of paper with three selections that I found online and they had no interest in finding those for me. The consultant that was assigned to me was rarely around. One of my employees told my two family members to get out of the way with little tact. You can't get a good view of yourself in the mirror because there just isn't room. The rooms are tiny. I asked where the $99 sale dresses were and she couldn't show me any. Bad first wedding dress experience.

Pros: Inexpensive

Cons: Crowded, Bad service, Little rooms

1 Star Rating: Not Recommended

11/08/2004 Posted by menwa

I must say, I have never been insulted more in my life! I went in to try to find a wedding dress after discovering my seamstress was in hospital, so I was a little upset entering. I was ready to explode leaving. After finding a dress that would work, I had a high pressure sales pitch that included trying to hit my neighbor up for a NON-refundable layaway deposit. Then that was followed up with the store managers insinuation that I had to ask my husband to be for permission to buy the dress in question. I went to Davids Bridal because they are supposed to have a good selection and nice service. I think this store failed in both. I hope they treat their family better than they treated me!

Pros: Not, A, One

Cons: , Pushy, RUDE

3 Star Rating: Average

05/21/2004 Posted by laydbug

I had plenty of attention when I was there on a weekday. The Sales ladies helped me to pick dresses and helped me to get the dresses on. I liked how they fussed over me. Unfortunately, they were a bit pushy. They made me feel like I had to decide that day. I came back on a Saturday and did not get any individual help at all. They were so busy that day. They did have a large selection of dresses (styles and sizes) that were not terribly expensive. I suggest you go on a weekday and stand firm about not making an impulse purchase. They do take no for an answer! Oh, and be sure to ask how much alterations will be before you buy the dress. (all sales final)

Pros: selection, weekday shopping, prices

Cons: , cost of alterations, refund policy

1 Star Rating: Not Recommended

01/29/2004 Posted by ihavemoney2spend

When I go into a store like this it's clear that I have money to spend. I totally felt "overlooked" in this store by the consultants. No one helped me search, try on or attend to any of my needs UNTIL I was ready for check out. I do not recommend this store. They should never underestimate a customer. Maybe they thought I didn't speak English or I didn't have money to spend. For whatever the true reason, I felt their consultants were cold, impersonal and ready to take my money but not assist me with my needs. Even though I will be spending more, I decided to spend my money at Adelle's Bridal. At least the consultants have time to greet me, make me feel like a customer instead of treating me like I was a foreigner.

Pros: descent selection

Cons: , Over Crowded

Editor's Review

Wedding dress hunting ground for real-world brides on a budget. Princesses need not apply.  See the full editorial review.

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Directory & Services Information

Parking

  • Lot

Hours

  • Mon-Fri 11am-9pm
  • Sat 10am-6pm
  • Sun 12pm-6pm

Payment Types

  • MasterCard
  • American Express
  • Discover
  • Visa

Near This Location

9607 Research Blvd Ste 650
Austin, TX 78759-5888

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