04/02/07

I've tried twice... Maybe I have to be a hippie to get good service???

by livesdowntown

Ok.. I eat and drink everywhere downtown... but I've tried this place twice and both times the servers / cashiers were rude to me and my girlfriend. I give up. I like the fact it's not a Starbucks, but the servers need to act like they like their jobs!!

03/10/09

Good, BUT...

by CSMobileUser

I work in this area and go often because it is close. The service here is awful. Slow, and then you usualyy don't even get what you ordered. The product is great, it is only lacking a competent staff.

04/06/08

It looks great, but.......

by Gambit7025

While this place has a great location and a beautiful remodel, I cannot get past the inept and inconsiderate service that I have received by the staff on several occasions. The staff seem disinterested in serving their customers and I've seen people stand at the register waiting to be served as several staff members just casually pass by without even an acknowledgement or a greeting. On my last visit, the cashier who was taking my order was conversing with another staff member as I was telling him my order. Of course he didn't get my order and I had to repeat it. As he asked me to repeat, he loudly stated, "I'm sorry, I have two conversations going on at the same time!" I'm guessing that the Austin hip crowd is only concerned with aesthetics because that's the only thing this place has going for it.

04/02/08

FABULOUS!

by kurlee1

The service was indifferent, but the drinks were tasty. Atmosphere was funky and open. Fun (and old) hip-hop playing was a nice change as background noise for my computer work. Hooray for high-speed & free wi-fi! Just watch the time, or the parking nazis will be quick to ticket your car. Parking nearby is free after 5:30pm, tho!

• Pros: FUN!

01/19/08

lame

by downtown3

Halcyon, before it?s new face-lift, was a cool place to grab a coffee or a drink. The new and ?improved? version lacks any character with the one redeeming quality being the S?mores. The service is pretty bad ? long wait to get a drink when not that busy. The people behind the bar are not friendly and act like you are putting them out by asking for a drink. This place could be a nice location to grab a coffee. Not sure what happened.

11/21/07

Good for everything eccept eating.

by schannonshirey

Halcyon is good for smokes coffee and booze, has a relaxed atmosphere and is good for winding down with some friends. Not so great for pick-ups or dancing (they are a coffee shop). They do make some good coffee drinks but their bar is limited. They just had a face lift, so their sevice is a little slow. I liked the old Halcyon. I would have given the old Halcyon five stars.

• Pros: Convenient
• Cons: Poor liquor selection

04/15/07

awesome atmosphere

by austinitie

This coffee shop is by far one of the best in Austin. There are comfortable couches and wireless internet access. I tried their cappuccino and was blown away! Great choice.

02/11/07

Poor Customer service

by bluesky78

While I agree with others that the ambience was good here, I and several others have received rude and disrespectful service at this establishment. I was surprised to see so many positive reviews. Maybe we just happened to be waited on by the wrong employee, but I do not plan on returning to this establishment again.

• Pros: the poor serive out weighs any other aspects
• Cons: rude employees

07/04/06

Great Happy Hour (11am-7pm?), creative coffee cocktails, board games, super toasted sandwiches

by ktmin99

Turkey and Brie Pannini is absolutely fantastic! Great place to visit with friends or read by yourself; 'background' music is actually that. They have chess, checkers and other board games, as well as plenty of local periodicals available at one's leisure. Over all, I found Halcyon to be a chill place to pass the time.

06/21/06

Comfy Chairs

by julyhorn

My first visit to this place was delightful. The selection of seating is wonderful and highly comfortable. I was a little put off by the smell of smoke coming from the smoker's lounge but the atmosphere otherwise was so funky and charming that it didn't really matter. The tea was pretty good, I've had better and I've had worse. NIce people hanging around too.