Chuy's Round Rock

10/18/08

Great Austin Location by Julie J. at InsiderPages

Contributor at Insider Pages

While the food here is good, I would say the thing that draws me to Chuy's is the Mexi Martinis. They have the best in town in my opinion. Also the queso and jalapeno ranch dip are worth the visit.

10/03/08

Not the best place

by Sunshine513 at Citysearch

We've eaten here several times. We really like their chips and salsa. The food is good. I like the combo plates and so does my husband. However, we have not been impressed with Chuy's sauces. We tried four out of the six and haven't really cared for any of them. The staff is friendly, but not very prompt. The atmosphere isn't even remotely quiet. My husband and I have to speak really loud just to hear each other every time we dine here. Therefore, this isn't our favorite Mexican food restaurant.

• Pros: chips and sala
• Cons: ambience, service

08/21/08

Great atmosphere, awesome customer service!

by DaisyMayRR at Citysearch

I guess you could say that I am one of the many Chuy's "regulars" at the Round Rock location. I have been ordering take-out for several years now on a once or twice a week basis and I have to say that I have always recieved top notch service. There have been slight mix up's in the past but the staff and management have always gone above and beyond to make our To-Go experience great. Unlike some restraunts in the area I can always walk in to the restraunt and be not only greeted but recognized as well. The waitstaff always seems to be having a good time and our meals come out fast and piping hot! However, there are only so many people that restraunt can hold on a friday or saturday night so I tend to bring the family in on mondays (plus it's avacado enchilada day and that is in my opinion the best dish). All in all, Chuy's offers both good dinning and take-out service and if you have not been than I suggest you give it a try.

• Pros: Fun, energetic environment
• Cons: Packed on the weekends

08/16/08

great to go friendly staff,busy on weekends

by hockeymomeh at Citysearch

This is a casual tex mex restaurant with a great atmosphere and friendly staff. I have found their "to go" staff always very pleasant and helpful. expect to wait on the phone and have a wait time when you place your order on a fri, or sat. it is always busy on those days, i guess we all don't feel like cooking after a long week at work. in all a great experience dining in and on "to go"

07/31/08

Delicious food, great layed back ambiance, friendly staff

by conjunction3 at Citysearch

Me and my mother went here on a thursday at 5pm and there was still a wait...but totally worth it. The decor is unique and kitschy in a good way. I got the 911, which had spicy chicken ensaladas rice and beans, The chicken inside was tender and soo flavorful. The rice was perfectly seasoned and the re-freid beans were smoky...and I think the best I've ever had. Their tacos are also really good. Our waiter was efficient and friendly. Overall great experience!

• Pros: Great food, relaxed attitude and ambience
• Cons: Seems like theres always a wait

01/25/08

Take-Out Order Accuracy is Sub-Par - UPDATED (1/31/2009)

by neilp512 at Citysearch

My wife and I have been Chuy's patrons for over 10 years and when we moved to Round Rock, we were happy to find a Chuy's location that was so close to our neighborhood. The location is very convenient and we occasionally order take-out on our way home from a long day of work. To date, Chuy's Round Rock has screwed up our take-out orders more than five times. We are strict vegetarians, so coming home to find a chicken or steak burrito when you are starving is not very pleasant. The restaurant staff has always offered to refund our money and make the order right, but the last thing I want to do after getting home is head back to Chuy's and pick up a re-make of my order. While they have always been apologetic, they have done nothing to correct the actual problem. I am convinced that the staff is incompetent when it comes to order accuracy. All it takes is a bit of quality control at the end of the line, but the management clearly fails to see the importance of this issue even after our numerous complaints. I have placed my last order at Chuy's Round Rock, and I urge others who are contemplating a to-go order from this establishment to please consider one of the many other alternatives in Round Rock.

**************************UPDATE (1/31/2009):

Since writing the above review about Chuy's take-out order accuracy (or lack thereof), my wife and I have returned to Chuy's and have ordered take-out on several occasions. The Chuy's staff has done an exemplary job improving order accuracy and customer service. Every order we have placed since writing the above review has been 100% accurate. The Chuy's staff has gone the extra mile to double check our orders upon pick-up and informing us that they have done so. This has been done on their own accord and I must say, this is by far the best customer service I have ever experienced. Thank you, Chuy's...

11/02/07

Great place to take kids & the food is good too

by 1midwestgirl at Citysearch

My family really enjoyed going to Chuys in Round Rock. The waite wasn't too bad and the food was good with huge portions. The chips and salsa were very addictive! I wish they had a location closer to us at 620 & 2222. The hill country could use some better mexican diners.

• Pros: the food and the decor
• Cons: the location

04/03/07

Tex Mex You Must Try

by coconino at Citysearch

the local austinites brought me to Chuys to try tex-mex for the first time and let's just say that I was hooked to their salsa and chips! They were bloody good!!!!!

• Pros: Good food, the amazing salsa and chips!
• Cons: queue to wait for dining during lunch.

01/01/07

Always busy, Great eats!

by richardlhughes at Citysearch

I must say that the food here is good don't really like the margarita's here. But, the mexican martina's are good. If you sit in the bar area there is a chip and salsa bar.

• Pros: Great eats
• Cons: Always busy

03/20/05

Too watered down to deserve the name Chuy's

by jmbauer at Citysearch

I really like the Chuy's locations on Barton Springs and N. Lamar--good food, a variety of delicious salsas, and goofy atmosphere. So I was happy to meet some friends at the Round Rock location ... until I dipped in to the salsa and it tasted like ketchup.

Yes, someone has decided that for the suburbanites, everything had to be watered down. This particular Chuy's is not that different from Mexican places in Indiana, where I grew up!

Here's a suggestion for Round Rockers who still have taste buds: make the drive to the Chuy's on North Lamar, or try La Morada on Parmer.

Editorial Review by Citysearch Editors

by Contributor at Citysearch

Round Rock link in local Mexican chain offers same festive menu standards and signature swirl margaritas just north of Austin.