Breeze Salon & Day Spa Wolf Ranch

06/14/2008 Posted by peace0

I can hardly believe this place has received a bad review. Have you tried any of the other salons in Georgetown?? Don't bother!!! This is place is wonderful. The staff is friendly and courteous. My stylist is absolutely wonderful; she gives me the exact cut and color I want and has never ever fried my hair which is more than I can say for other places. I've had a very good massage there, extremely relaxing and my pedicures are fabulous!!! And then of course, Aveda products are the best. Thank God for Breeze because now I don't have to go into Austin for the quality and service I expect from a good salon and day spa.

Pros: High quality cuts and color; professional

Cons: front desk staff changes too often

06/10/2008 Posted by paris3

I went in to schedule an appointment at Breeze, the receptionist placed me down for an appointment at 4 PM for the next day. I come in the following day on time, and the receptionist, along with about 4 other stylists/employees stood around dumbfounded after realizing that they had doublebooked my appointment. Another woman came in, who had apparently scheduled her appointment for the same time THAT DAY (whereas I had scheduled mine the day before) was given the appointment over me. They took about 15 minutes to even say anything to me, they stood around, with blank faces, and finally did offer an appointment to be rescheduled the following day. I turned them down, I realize the doublebooking happens, but I feel like I was treated unfairly, and am annoyed with the whole experience. Wish I could say how they cut hair... but I won't be trying to go there again.

Pros: NONE

Cons: HORRIBLE SERVICE

03/06/2008 Posted by so4real

I have been their several times and walked out dissapointed and going somewhere else right away. So, been there done that more than once (benefit of the doubt deal) convieniant place to purchase Aveda products though. Hairstylist do their own thing and are super inexperienced...just get the products not the services. Staff treats you rude when you want your hair fixed after its been jacked.....

08/15/2007 Posted by brookwinham

I just moved here and was so happy that I found this place so I don't have to drive so far. I received compliments on my color the next day at work and referred my neighbor as well. I have used aveda for years and felt right at home in this salon!

Pros: salon smells so good (aveda)

Cons: sign hidden behind tree

06/26/2007 Posted by dl1989

Great Experience! I love aveda color and my stylist has always been friendly and does just what I asked. The front desk was helpful and went out of their way to make me happy. I'm glad Georgetown finally has a great place to go to that is the total package. Highly recommended.....

Pros: friendly atmosphere, skilled stylists

Cons: need to add more services

1 out of 1 people found this review helpful

06/24/2007 Posted by twistedangel614

This is one of the worst places I have ever gone to! I asked for caramel chunky highlights and I wound up with 3 platinum chunks. The stylist left me under the dryer for about 45 min... For those of you who do not know, most highlighting bleach is made to NOT go under the dryer any more because of how bad it is for your hair. If it is made to go under a dryer it is only supposed to be under there for 15 min. (I know this cause I am a hair stylist myself) My hair was fried! And it was not just the one stylist. There was a "senior" stylist helping her out. Then I told her EXACTLY how I wanted my hair cut. A blunt cut shorter in the back then just a little razor cutting in the back. It was the exact same cut I had. Well she did not listen. She did her own thing. She added layers and WAY over thinned my hair. Then when she did the b low dry she put way to many products in my hair. I walked out of their looking like a greasy monkey. Even the receptionist looked at me like their was some wild plant growing on top of my head. This is one of the WORST places to go. I got a better hair cut at Cost Cutters. This is the worst salon I have ever been to.

Pros: none

Cons: stylist are not trained well

0 out of 1 people found this review helpful

12/05/2006 Posted by kate82

My mother swears by this place. She got a gift certificate for a facial and after that one treatment couldn't stop raving. I am now getting her another gift certificate for Christmas. Salons and Hair Stylists are always hit/miss. Don't slam the establishment because of one bad stylist.

1 out of 1 people found this review helpful

11/10/2006 Posted by mecomment

I don't understand how Aveda can have anything to do with these people. This was the worst experience I have ever had, I would have been better off going to super cuts. In case you didn't notice G'town, TX doesn't have anything in common with NYC, including this salon. The stylist took 3-4 inches off my hair when I asked for a trim, and gave me the hair cut that I said I hated. When I called to complain and get a refund, so I could have someone try to fix my hair, the whole experience went down hill. When I say down hill I really mean off a cliff. From my experience I don't see that they train anyone in the art of customer service or business operation. Not even how to put the phone on hold (big red hold button might be a good start.) When I called for the second time, just min. later, and spoke to the Manager, there was no one there that could help me, not even her. So, I called later that evening and surprise, no one that could help me. I was told that they would call the owner, and have someone call me back in a few min. Well, someone called me back, but not the owner. After, a brief explanation, the lady said that she was the one that checked me out and that she asked me if I like my hair cut, and that I said yes and that I seemed excited about it and even asked for a card and the stylist name. Umm, did you ever think that I might want that information to complain about her, and what would you do if I didn’t like it, you can’t glue it back on? Anyway, she said that she was not going to give me a refund until she saw my hair, because some people might call and ask for a refund just to get a free hair cut, basically calling me a liar. Who would want this crappy hair cut with one section noticeably longer then the rest and being exactly what I didn't want! My point is it's not worth is, if you want a breezes cut just pay what it is really worth and go to super cuts.

Pros: NONE!

Cons: skill, service recovery, just about everything

0 out of 1 people found this review helpful

08/24/2006 Posted by breezesalon

Is this really in Georgetown? lt looks like a place in New York City. Talk about pampering and all of the staff is great. This is my new home

Pros: Beautiful, high tech OXYGEN BAR!!!

Cons: none

1 out of 1 people found this review helpful