K & M Steam Cleaning

04/20/2008 Posted by Annaspring08

I just wanted to take a moment to say I am very pleased with the service provided by your company. The two reps that conducted my carpet cleaning were very professional, courteous and quick (Cody & Cheech?). The time for the cleaning was completed faster than my expectations. I will definitely recommend your company to others for quality work at a fair price.

04/20/2008 Posted by NCarlonghorn

Carlos was very curteous and did a fantastic job. My carpets were in terrible shape but, they look so much better. I WILL be a returning customer, thanks to Carlos.

04/02/2008 Posted by ChadItx

I was very impressed with the service I received. Everyone was very courteous and helpful and the whole process was painless.

04/01/2008 Posted by lisaladylonghorn

Our realtor (Carol Dochen Realtors) recommended you when I asked who I should call to have the carpets cleaned in our home that we had sold, after the movers had moved all of our furniture. Her office manager, Kim Wallace, said "K&M!" We had *terrible* black marks on our cream colored carpet where some of our furniture had been, possibly from the air vents -- it looked awful, and I was very afraid the stains would not come out (in fact, another very well known and much more expensive local carpet cleaning company had said! the stains would not come out). And the new owners of our house were doing their final walk-through before closing in two days. Rey looked at the black marks and said he could get them out. And he DID!! Our carpet looked almost new (and it was 11 years old). I couldn't believe it. He pre-treated the stains with a miracle cleaner (to me it was a miracle), and boy, did it work. And he and his partner, Zeke, were professional and very pleasant. I can't thank you enough for making our carpets look great for the new owners of our former home.

03/15/2008 Posted by dutiel

I had K&M come into my house and clean all the carpets. They were on-time, courteous and reasonable - three elements seldom encountered in this business. Their work was efficient and excellent, cleaning older stains that the last service failed to remove and leaving the house in fine shape. I heartily recommend these folks to anyone needing this type of service. You will not be disappointed.

Pros: courteous, responsible and effective

Cons: none

03/12/2008 Posted by britaustin

I was very impressed with your company before you even made it out to my house. With a 1-year old in tow and another baby on the way, communicating with Ken through e-mail was a blessing! I appreciated so much the questions you answered and the information I received up front. I am so pleased with the cleaning that my carpets received. I was so excited when I came home and saw them; they haven't looked that good since the day we moved in. Paul and Crisa even moved my couch, recliner and loveseat in order to completely clean the living room carpets. Your staff was so friendly and professional. I really appreciated the attention Paul gave to my little girl, too. Getting down on her level to talk to her & giving her a "peace offering" (a magnet), made her feel more comfortable about having strangers in her house. I have already recommended your service to my friends & I will use you again in the future when I need any of your services.

03/06/2008 Posted by cirving

The guys were very sweet and very informative about what needed to be done. I have had my carpets cleaned by a couple of other companies in the past. Your staff was BY FAR the most friendly and helpful crew I\'ve encountered. Unlike other crews, I would be more than happy to see them again, and I would absolutely refer them to friends.

02/22/2008 Posted by MelAus

Your crew did a great job! They were on-time, very efficient, and thorough. The carpet looked brand-new when they were finished. I was extremely concerned about the pet urine smell and how well it would come out. Your crew told me several times they were only treating the carpet and not the padding. So I understood it may not eliminate the smell entirely. However, when we entered the house today, 4 days after the cleaning, the smell was nearly undetectable. The family moving in did not smell any pet odors! What a relief!! Your prices were much less than Blackmon Mooring and Stanley Steemer. Yet the quality of the job was top-notch! We will recommend and use your company again in the future! Another happy Customer!!

01/22/2008 Posted by laurielady

I wanted to let you know how pleased I am with the cleaning and sealing of my tile. I was disappointed when the same guys that cleaned did not come back to seal the tile. However, the second set of guys was just as nice as the first.

01/22/2008 Posted by Mikeclonghorn

K&M's personnel were very accommodating, courteous and did a fantastic job. I would recommend them to anyone looking for great service at a very competetive price.