Aesthetica Hair & Skin Salon
Austin, TX 78750
Phone: (512) 336-2639
03/12/2008 Posted by Kelly78759
I've been three times and I have no idea why I went back. The first time I went to Bebea- She was great, but is no longer there. The second time, I went because I had a wedding and wanted a trim and style. Since Lindsay's next client had arrived, I left with a wet head. While I can respect staying on schedule, you shouldn't scoot your customer out the door unhappy. The whole reason I went in the first place was to have it styled! The third time I visited I was in there for 3 hours because 1. Susana was running 30 minutes behind and 2. Susana decided to leave me under the dryer while she cut another customers hair!!! My highlights were ruined!! She tried to hide the fact that she screwed up by making jokes. I had to go sit back in the chair with another customers hair all over the place. (I had to pay full price.) It's funny that the employees act totally different when Maggie (the manager) is not there. Do not see Susana. You would think by reading the other reviews they are amazing. Sorry, I don't see it. I've given them chance after chance.
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