Keith Kristofer Salon and Spa
Austin, TX 78746
Phone: (512) 233-1910
05/10/2007 Posted by citygirl100
I'd been going to this salon for a long time for manicures and pedicures which are professionally done in a lovely, immaculate atmosphere. Everyone at this salon was so nice and helpful and the surroundings are so serene and pretty, that I decieded to try cut and color appointment with their top stylist. The service was very professional with an initial consultation after which I felt that my wants and needs were listened to. Not! The highlight color wasn't remotely what I wanted, highlights where chunky not subtle, and because the product hadn't been left on long enough to lift my hair beyond an orangey yellow, I was subjected to another unwanted (but charged for) service of a toner/glaze. The color never improved. The cut was beyond awful. Although this salon guarantees their work I was afraid that a return would just make things worse. So, spending another chunk of change, I retreated to my former stylist (who was closing shop-- that's why I tried Kristofer), for repair. Still looking for the perfect stylist in this town. Seems hopeless.
Pros: Great atmosphere - Beautiful Salon, Immaculate, Wonderful Staff, Great Mani/Pedis
Cons: Very Erratic Styling and Color services
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