Keith Kristofer Salon and Spa
Austin, TX 78746
Phone: (512) 233-1910
07/22/2007 Posted by gabeoak
Updated on Sep 19: Original review now truncated. The owners contacted me after my initial visit and invited me back to see a different stylist. We agreed my first experience was subpar via a series of professional and polite emails. I'm the first to admit everyone has a bad day. So I saw Kris today and she was excellent. She took the time to really understand my hair, what I wanted. She asked lots of questions to draw out how I like my hair. I appreciated that. Her attention to detail was exactly what I desire from a superior stylist. The staff and owners have been courteous, professional , and service oriented all along. Short story: First visit was bad luck. It happens in life. And this place endeavoured to make it right. Original review: I was shampood by another stylist who said my stylist was a little behind. Not a good sign. I expected my stylist to introduce himself and examine my hair before cutting it. After the shampoo I sat at her station to wait. After 15 minutes with wet head, my stylist left the bleaching going on in his chair. He went to work and 9 minutes later was finished, including his leaving to check on his bleaching. Men's haircuts are pretty straight forward. He onlymade a couple of texturing strokes with a razor but that was it for detail. To be fair, he gave a decent cut. Combine the wet head wait, the quick cut at a different station, and the lack of attention after completing my hair and this combines for a 3 star rating. Sure, it was a much better cut that I would get at a walk -in place. But I will be looking for someone and someplace where I receive the level of attention my appointment and my fee deserves. In sum: Polite, friendly, nice space. But men-- be aware that you *may* be a second class citizen here based on my experience. I wanted to like the place. And my cut was decent, as I said. The guy was talented and I wished I would have gotten a little more attention. Maybe you will have better luck than I did.
Pros: Polite, courteous staff. Appealing architecture.
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