10/04/09

Great services

by abaustin

I have been going to M&H for several years. I always get great pedis and manis. The same is true for massages. The staff who perform the services are the highlight of this spa and I have never felt pressure to buy any of their products in the past or recently.

I think the few areas that could use improvement to make this spa superb are larger dressing areas/locker rooms and more pampered pedicure stations (i.e massage chairs, more privacy, bring back the river rocks). Also, parking at times can be a bit of hassle, thus a think they should offer some type of compensation for this- hence 4 stars instead of 5.

• Pros: Great massages, manis/pedis, snacks/teas
• Cons: parking, locker room, more privacy for pedicure stations

09/16/09

Not good at all

by truestory85

I would not recommend this spa to anyone. Not only is it uninviting but it is poorly desinged and they do not seem to be very attuned to decent customer serv ice. The receptionist was not the best and the esthetician was even worse. Very pretentious and fake. I will not be returning to this spa anytime soon.

• Pros: None
• Cons: Inconvenient parking, not inviting, too busy

08/19/09

why try to sell me more stuff, i just bought a service.

by steinbetty62

massage was ok, but the mood was lost once the therapist started trying to sell me products. i mean, come on, i just bought $200 worth of services.

when i pressed her about the sales stuff she confessed that the management made it a job requirement that the therapists sell products to customers. they base their promotions and raises on retail product sales. imagine that, what a shame. i would have given them 2 stars if not for the sales pressure.

• Pros: massage was ok
• Cons: pressure to buy more stuff

06/04/09

for all the hype

by trace3275

my friend and i went to milk and honey. we'd heard alot of good things about it. they have this really weird plastic thing for the body service. would have preferred knowing that they don't have a real hydro room with proper vichey showers. i would have picked another service. now after going there, we're not sure what all the hype is about. oh well, there's lots of spas in austin.

• Pros: nice changing room
• Cons: not sure what's so special

05/31/09

fantastic spa

by mspink4

milk and honey transports you to a peaceful island in the middle of the downtown hubbub.

i've experienced two massages here and can't wait to return for another. i'd also like to try a facial and a mani/pedi combo because each time i go, the manicuring looks extremely luxurious and relaxing.

i love the smells and textures of the waiting area, the tea and fruit offered are a nice touch, and the massages have both been extremely relaxing and therapeutic. i regret that i can't go every week!

i highly recommend to spend as much time as possible at this beautiful spa.

• Pros: massage, ambiance
• Cons: none

05/30/09

Very disappointing

by iman16

Downtown location is convenient. Not a very nice experience. Brunette at Front Desk, just nasty and condescending. While waiting for my massage, area reserved for clients had staff and other clients criss-crossing back and forth through the room. Had a very mediocre massage, masseuse didn't seem present, not relaxing. It was supposed to be a swedish massage. Noise from the hallway was pretty obvious. The entire massage I heard doors being slid open and closed. Music came from cheesy, portable speakers that just didn't cut it. Also, I don't appreciate massage therapists trying to sell me products. You can always tell the management put them up to it to boost sales.

• Pros: Downtown location
• Cons: Mediocre massage

05/15/09

A New Woman

by shelby1959

I just received the best massage from Ben at the Hill Country Galleria location. I travel for work and have had massages all over the world and have never had anything as good as the massage I just got from Ben. He is a big guy with huge warm hands that make you feel a lot smaller on the table than you really are. He used techniques that I have never felt before. What I loved about the massage was his ability to do deep work that wasn't painful at all. I asked for deep tissue and right from the start he told me his style of deep work was not what I was probably used to, but not to hesitate to let him know if I needed any more or less pressure. He is amazing. He seemed to have an ability to know just how much pressure I needed without asking. He also did stretches with me that I have never had before and now am wishing I had. I stood up from that massage not wanting to ever leave his room and I felt like a totally new woman. I can't wait to tell my friends about him. I will be back again and again for his massage.

• Pros: Best massage I have ever had
• Cons: The sheets are very rough

03/14/09

Best Facial!

by lucabodhi

I just had a Milk and Honey Facial from Jenn Ranelle on Thursday evening and it was the best facial I've ever had. She was cute, sweet and the facial was very relaxing! She got rid of all my blackheads and it didnt even hurt. The products smelled great and I can tell they are making a difference. My skin looks amazing! I will definately be going back to see her!

02/05/09

Best Massage Ever

by supersunnie

I received a gift of a 2 hour massage and thought "No way am I going to be able to lie here for 2 hours". It was the best massage I have had. I could have stayed there another 2 hours. I highly recommend Milk and Honey. Every treatment I've had here has been wonderful.

• Pros: Nice atmosphere, knowledgable staff, good treatments
• Cons: Difficult to get them to answer the phone, expensive

02/02/09

life changing massage.

by austinite088

for the past 3 years, I have been seeing the same massage therapist, but she's currently stopped practicing. I called up milk and honey, and booked something. With massage, I normally look for personal recommendation from someone - this was a complete whim.

BEST MASSAGE OF MY ENTIRE LIFE! I splurged and had the lux massage with deep tissue- 2 hours of massage (90 minutes of d.t. and 30 min of combined hot oil on the scalp and extended foot massage.) My therapist was Paul - he was attentive, he worked out every knot he could find - and frankly in hard to work places like opening my chest to relieve shoulder and neck issues, as well as hips which were ridiculously tight. He is very attune to the body, he knows where i am tight and how to get my knots released - he identified place I didn't even realize. I told him that I was going to walk out of there either a person made of jello or a new woman. I actually walked out of there as BOTH.

The facials are fantastic there - at the end they leave honey on your lips, so you have a sweet taste leaving the salon. My waxings have always been thorough - leave no hair behind! - and professional. I have always felt at ease with the staff there.

I am prebooking another 4 sessions with Paul for massage, and will return for another facial in the future. That was the best massage in my entire life. The best hands down. I am a new person!!!!!

• Pros: ambiance, shower area stocked with all that you need, snacks, relaxing atmosphere