Dirty Dog Self-Serve Dog Wash and Grooming
Austin, TX 78705
Phone: (512) 453-3647
Ratings & Reviews Summary for Dirty Dog Self-Serve Dog Wash and Grooming
What Users are Saying:
- Helpful staff
- Clean
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User Reviews for Dirty Dog Self-Serve Dog Wash and Grooming
03/16/2008 Posted by NoNameNeeded
We used to love Dirty Dog but hadn't been for about a year. What a difference! The new arrangement is so cramped. No stands for brushing the dogs. We had to ask for a tie down for the tub. We drove about 20 miles to go there but won't make the trip again.
Pros: There are few do-it-yourself places so may not have a choice
Cons: Cramped, limited service
08/22/2007 Posted by stanleyann
I have taken my Wheaton to Dirty Dog several times to bathe her myself. It was so easy! They have everything there you need. my dog couldn't jump out of the tub and I didn't have to break my back bending over the shower! Recently she needed a full service groom so we took her there for a haircut. She looked great! They were so helpful and nice. I really felt like they took care of her while she was there. The groomer saw a dry spot and pointed it out to me and recommended some spray and told me where to get it! Everyone was very nice and helpful- I HIGHLY recommend it!
Pros: great haircuts, very nice and helpful
Cons: none!
08/01/2007 Posted by belletex
Although I think Dirty Dog has done a great job grooming, I have been very dissappointed with their customer service. They tend to take every opprotunity to nickle and dime you for extra service. They even have argued with me regarding specific instructions given to them at drop off. Their self service facilities are great but be prepared for less than sunny and smiling service if you have them do your grooming for you. They love to argue with their customers.
Pros: Professional, high-quality grooming
Cons: Some of the worst customer service I have seen
05/08/2007 Posted by jkmitchell
With the closing of grooming at Bark & Purr, we decided to use Dirty Dog, which we've used often for self washing. What a mistake!! For $65, our English Springer Spaniel has two shared to the skin areas on this next, both about 1 1/2 inches by 1 and 1/2 inches. This wasn't mentioned to me when I picked up the dog and it wasn't noticeable until I felt his chest and noticed the shaving. We've never had this experience and we've used several grooming services in Austin. We won't be back to Dirty Dog again for any service, including self washing.
Pros: Hard to find any on this visit. They've remodeled and now have even less space than before.
Cons: Looks dirty, messed up the grooming, no effort to compensate or notify us of the problem
07/06/2006 Posted by cowgrl77
After many failed attempts to bathe my rather large lab in my small apartment bathtub, I took her to the Dirty Dog. What a genius concept! They provide everything, so I never have to worry about packing everything up. They have aprons, so I don't get wetter than my dog, and everything is sooooo easy. Plus, the prices are very affordable, and well worth it! Take your dog here. They also have grooming services if you have a furry dog or just don't want to do the dirty work yourself.
07/06/2006 Posted by austin64
My dog used to hate getting baths and after taking her to the Dirty Dog we do not have the struggle we used to have. The prices are reasonable, the staff is friendly and always remembers us, and my dog leaves looking sharp and smelling great!
