North Austin Animal Hospital
Austin, TX 78756
Phone: (512) 459-7676
Ratings & Reviews Summary for North Austin Animal Hospital
What Users are Saying:
- Loving treatment
- Respectful
- Convenient hours
- Clean office
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User Reviews for North Austin Animal Hospital
06/29/2008 Posted by kcf78749
I have only good things to say about this place. I had originally taken my cat there a few years ago and the experience was satisfactory, but when I took her back again about a year ago, they had changed management or something, because it was all new staff and veterinarians. However, it was a welcome change. Dr. Silvers is wonderful and really seems to care about all the animals. She answered all of my questions, and even called to check on my cat after she had a very upset tummy. It's those extra little touches that are what put NAAH above all other vets I've taken my animals to. Plus, the male vet techs are quite cute!
Pros: customer service, caring staff
Cons: facility could use a little updating
01/21/2008 Posted by kkokoska
I went to NAAH a couple of weeks ago when my dog came down with a very bad ear infection. I called all of the other vets I have seen since I've been in the Austin area and everyone was booked and wouldn't even recommend a vet for me to see. I found this vet on citysearch. They saw me within 2 hours of my phone call. I showed up early and they took me right away. The front desk staff, the tech and the vet were all absolutely amazing. They were all happy and genuinely friendly and concerned for the health of my dog. My dog gets fiesty at the vet and normally has to be muzzled if anything that needs to be done may cause pain. Everyone was totally cool and understanding about it. Most of all, I have never actually had a vet spend the amount of time my vet spent with me. I had several other questions about my dog that had nothing to do with his ear infection and she answered each thoroughly and thoughtfully. Every time I've been somewhere else, the vets are in such a hurry I can barely give them a good history of my dog. Not this vet. She listened to everything I had to say and was fully of answers and recommendations. My dog's conditon is also a recurring thing, every other vet has just been concerned with fixing the inividual infection and not finding the underlying cause. Thanks to NAAH, I am starting a regimen that should identify what is causing the problems with my pet. What an amazing experience, I will absolutely use this vet as long as I remain in Austin.
Pros: discount for first visit. All of the staff.
Cons: I didn't know about them earlier.
06/04/2007 Posted by brandi_k987
It is hard to find a veterinary clinic where love and compassion as well as my kitty's health are #1 priority!!! I love every one at North Austin. I had no wait time~ The receptionist had me in a room in less than an min. and the technician was instantly there making me feel like I was part of their little family.. Dr. Silvers was Awesome! I feel like she explained things to me in terms I understood and educated me on the dangers of my kitty's diabetes. We have been back several times and I am forever grateful to the staff at North Austin... 5 stars
Pros: Good medicine, Little to no waiting time, Very friendly staff,
Cons: exiting parking lot...
