10/23/09

Great Customer Service & A Job Well Done!

by shredhead1971

My vehicle wasn't an insurance claim, so I shopped several auto body shops before choosing Whitakers. As far as estimates go, they were all fairly close, so the deciding factor for me was their great online reviews. I have to say that I was not disappointed in the slightest. These guys actually get it. Best customer service I can recall at any business! And that's what a customer wants; to be treated like your business is appreciated. The manager, salesman, receptionist, even the guy doing the pin-striping were all great. They earned my future business and my referrals. Thanks again and keep up the good work!

• Pros: friendly staff, fair estimate, great customer service
• Cons: none.

09/28/09

Great Customer Experience

by chaugdriver

Everyone at Whitaker's was friendly and helpful and my car looks like new! I would certainly recommend Whitaker's to my friends and family. Thanks so much!

09/25/09

Happy Customer-Thank YOU!

by happyinaustin09

You folks painted and attached my new car mirror very quickly so that I could have it to go out of town. Also, your employees kindly added in a few small touches to make the little nicks and dents prettier. That going above and beyond means so much more than just completing a job. Thanks very much! Everyone was great!

09/23/09

Very pleased, Thank You

by rthom66

I want you all to know how pleased I am with the repairs that were done to my '08 Focus. It's great to have it look so good and run so great.

06/28/09

Great Customer Service and a Job done Right

by SMN442

Whitakers recently repaired my vehicle after a front end collision. The price of the repairs was consistent with previous experiences that I have had - if not actually a much better value than dealerships in the Austin area. The job was done right the first time - no followups required. The vehicle was ready as promised and the folks at Whitakers did a great job at cleaning the vehicle and having it ready to go. Highly recommend this company to anyone who, like me, doesn't like auto repairs etc and wants a great experience from the run of the mill jobs etc.

• Pros: Professional Folks - Job done right the first time
• Cons: None

12/05/08

Thank you Steve and Staff!

by brandylady

I wish to express my sincere gratitude to you all for the repair of my front bumper last week. Steve; you left me speechless with your kind & charitable actoins in my time of need. Thank you also to the young man that re-attached the bumper. I am forever grateful. It is comforting to know there are people like you all in the auto industry. I live in the nieighborhood and am proud to be your neighbor. I will refer anyone who needs work done AND I have already told tons of people of your generosity! Warmest regards, Brandy C.

11/24/08

Great service, good people

by 98Prizm

I recently had a fender bender on the Lamar Bridge. I was paying for the repairs myself, and after another collision shop wanted to charge me an arm and a leg for a new bumper assmbly for my old 98 Prizm, I took it to Whitakers, where Carlos Davila was willing to work with me, saying they'd install the new bumper if I got the parts. I found a used bumper and bought some new headlights, and Carlos was a man of his word: Whitaker's installed the bumper and headlamps at a reasonable price, with no pressure for any service I didn't want. The whole deal ended up costing me half the original estimate. They did a great job, for the price they quoted me, and in the time they said they would. Great service, good people.

Editorial Review

by Contributor

WHITAKERS Auto Body & Paint takes care of all your personal auto body repair and painting needs.

10/29/08

Thank you

by larrybtxguy1

Thanks for your great customer service today. I'm the guy with the Hyundai that had a sprung trunk latch and you fixed it by bending it back. When I told my wife and our friends about it, they were impressed too.

10/29/08

Friendly, Reassuring, Professional, Excellent results

by kathchandl

I wanted to take a moment to thank you for your kindness in helping me with my car. I've come to really appreciate how difficult it is to leave over your most important and necessary possession to someone else. After speaking with a number of other shops, it was really nice to have someone take the time to talk through all the steps with me. You were so friendly and reassuring that I felt completely confident leaving my car in your more than capable hands. Thank you again, so much!