Car Max Auto Superstore
Austin, TX 78747
Phone: (512) 873-2315
Ratings & Reviews Summary for Car Max Auto Superstore
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User Reviews for Car Max Auto Superstore
06/25/2008 Posted by ryo1549
Well I had an idea and tried to trade my truck in to get a small car to be able to pay ahead on some bills. 2 months ago I had a small car and I got $8k (2006 lancer 20k miles) for the car. So I walk in there, I explain to someone that I had spoken to a guy on the internet. I ask for this guy and he can't help any customers. So I walk with a guy who goes into a room (he did not know I was behind him) He says, " I don't want this guy! He has a truck and wants to sell it!!!" So im like great first impression. I let it ride. They appraise my vehicle, and while sitting there he's giving me a spiel about how trucks are being cut in price and how they are pretty much not worth alot because of the gas prices etc. I get the appraisal back and they tell me $8,000 for my truck! So you're telling me that a small car with more miles and 1 year older is worth the same as my 2007 truck? These people are trying to bully or scare people into giving their trucks and bigger vehicles in for nothing! These guys are very rude and want to rip you off!
Pros: They did have a ton of vehicles out there, but I never even got to look.
Cons: They will try and rip you off for your vehicle!
10/17/2007 Posted by katiebugg1
me and my fiancee decided we wanted a new car. I had a few payments left on my old car, but was ready that day to trade it in. I decided to go to car max as from their advertising they seemed like a easy no hassle place. i should have never trusted that. nothing about me was good enough, even though i have credit cards and we have previously bought a car with no problems. apparently each of us having 4 open lines of credit is not good enough for them. the dealer even told me it would be better if we had more bad credit than what we currently have. then they wanted as a last ditch effort for us to come up with 2000 on top of the 1000 we already had, and a co signer.oh and on top of that, we would not really get a choice of the car that they sold us. after telling them no way we couldnt do that, they kept us there trying to talk us into well nothing because there is really nothing they could do for us. my sister and brother and law went with us to get a car as well and they were fist told that they made 10 dollars a month less than their computer told them would be a good income. then they told them the same thing they told us. screw them. i went back to my old dealer and got them to sell me another car for better payments, with a couple of thousand knocked off the price with the down payment that i could afford. they were so rude to us when THEY decided there was nothing they could do for us and COMPLETLEY RUINED THE CHANCES OF EVER GETTING ME TO GO THERE AGAIN OR EVER RECCOMENDING THEM TO ANYONE. wich they could have avoided if they hadent told my fiancee that our car dealer was trying to screw us and wasent helping us by selling us another car.
Pros: they do have a good selection
Cons: they suppousedly cater to the average joe but expect you to have a ton of $
