Elephant Moving & Storage
Licensed and insured moving company based in Austin assists with residential, commercial, local or statewide moves.
(877) 738-1743
3913 Todd Ln #616
Austin,
TX
78744
30.2124
-97.7369
Neighborhoods: McKinney, Southeast
Reviews & Ratings for Elephant Moving & Storage
33 reviews
What users are saying:
Showing 1-10 of 33 reviews
Wonderful Move Experience-Would Use Again in a Heartbeat!
by purplemax
June 15, 2009
We moved a two bedroom appartment into a three bedroom house. We have a lot of stuff and easily filled up the whole truck. Despite this, it was an extremely quick operation - a little over four hours total. I chose Elephant Moving because they said they would send four movers instead of the 2 man crew quotes I was getting from other movers. The 4 man crew was on time and they worked amazingly quickly. They were very professional and courteous. Everything got wrapped in blankets and tape and was handled carefully. It was tighly strapped into the truck. No damage at all. It was a great service. I've now moved three times within Austin and this was by far my best experience. I would recommend Elephant Moving to anybody.
Also, the person who handled the reservation over the phone was very polite, sweet, unrushed, and tolerant of me changing my mind a couple of times. It helped make it a pleasant experience.
You can also tell that everybody in the business is concerned about maintaining their reputation. This is a good sign as it translates into good treatment of individual customers. I plan to use them again next year when we anticipate a move to California for my husband's job.
- Pros: fast, efficient, careful with my stuff
Friendly & Fast Interstate Move
by kport
May 14, 2009
I recently moved from Austin, TX to Baton Rouge, LA and utilized Elephant Moving Inc. for the interstate move. My entire experience with the staff was excellent. The people I worked with to book the move and procure moving supplies were very helpful and pleasant. The moving teams in Austin & Baton Rouge were fast, courteous and pleasant. They took great care with my belongings and my boxes and furniture all arrived with clear care taken to indicate which were mine for a smooth delivery. Overall my experience utilizing Elephant Moving Inc. was fantastic and I recommend them highly. They were a breeze to work with during what can be a very stressful time.
Awesome Short Notice Movers
by jjsheer
February 23, 2009
I called Elephant Moving after I found out from the company I originally hired that they no longer do moves in Austin. What a hassle from those guys - I booked online and I even paid them a deposit on my move and they waited until the day before to tell me they couldn't move me (who knows if I will get my $$ back). So I panicked and started calling movers on Sunday (almost no one was even open) to try to get moved on Monday. Elephant Moving was open and willing and able to fit me into the schedule for the next day. They didn't even require a deposit. The movers who came were polite and professional and it cost me less than the other guys were going to charge me. Lucky me that I found this company - I should have gone with them to begin with. Next time I move I will definitely call Elephant Moving first to avoid the stress I had this time around.
- Pros: Top notch service, great price, helpful office staff, open Sunday!
- Cons: none
Positive Experience (again!)
by omaureen
February 19, 2009
I used these guys for the second time recently and I thought they did a fine job. The were on-time, the crew was friendly and they worked fast. I like how they wrap up my furniture every time even though my move is always such a short distance. No complaints, and next time I move I'll go with them again. I have recommended them to friends who also thought they did a good job, and based on my recent experience I will continue to recommend them. Good job guys!
- Pros: hard working crew; takes care of furniture even if you're just moving a few blocks
- Cons: no problems on my move - went nice and easy
Commercial Moving Experts!!
by bqex
January 15, 2009
Wow! I cannot say enough about how professional and all around wonderful this company was. We used Elephant Moving to move our business last week. We went from a high rise to our own 3 story building. These guys made it look easy! Our old building had a lot of requirements for moving out (restricted hours, freight elevator, floor protection, insurance) and our move coordinator made sure that everything was taken care of to avoid getting us or them in trouble with the building. They didn't damage a thing in there, and were so thorough with the floor and wall protection that our building management actually complemented the job they did. Our move coordinator came to meet with us before the move and helped us work out a color coded layout for the new place. She made sure the movers had printouts and knew the colors and were clear on everything when move day came. I thought there would surely be a big mess at the new place while we tried to sort one floor of offices into 3 new floors of offices, storage, call center and conference rooms, but there were very few incorrect items and boxes thanks to the great organization. The crew was big and split into 2 (1 at each place) for a while, but both seemed to have a good leader who made sure things were moving and the move coordinator was there also to keep it going smoothly. The move was done in 1 day as promised and we were back up and running with business as usual on Monday morning. We were apprehensive about the move and how it would affect our business, but it went so well. I wouldn't hesitate to recommend Elephant Moving to anyone needing to move a business - they do it well!
- Pros: very organized and professional
Fast and Friendly
by nolanono
January 12, 2009
I used Elephant Mving to move me in town last week. I decided to move all the small stuff myself and leave just the big items for the movers. I kind of wish I had let them move it all after seeing how fast they were. I spent 2 weeks carting things to my new place because I wanted to save the cash, but I think all the gas I spent (not to mention all my time) ended up costing more than if I had them move my whole apartment in one day. Movers were great, fast, didn't complain or waste time. They even reconnected my washer'/dryer. I'd use them again in a heartbeat. Two thumbs up!
- Pros: fast, hardworking, definitely worth the money
Brilliant job!
by aaronaa
December 29, 2008
This company was very professional and knowledgable and I would recommend them to anyone who asks. The salesperson made me feel very comfortable about using her company, and informed me of a lot of charges that other companies never mentioned. I was glad that they tell you up front what might be, instead of hiding those things and surprising you with extra charges and fees. Because of this I decided to move with Elephant Moving. A day before my move their office called to confirm my pick up for the next day. They arrived on time and wrapped all the furniture and got it all moved out quickly . I had some extra boxes, which I knew, and I was happy they told me before taking them so I could decide if it was worth the extra $$. There were no other extra charges and the extra space I took was at the same price as they told me orginally - when i was researching movers I read a lot of stories about how some will charge a higher rate at the pick up when there is more stuff. They assured me that would not happen, and they kept their word. I had a 14 day delivery window, and received my stuff in about 7 days. The driver called me the day before to tell me when he would deliver. When my stuff reached me in Chicago everything looked as it did when it left. Very pleased customer.
- Pros: honest, professional, friendly
Great Job on my out of town move!
by leoll12
December 19, 2008
They moved me to Phoenix - did a great job. The crew who picked up my stuff in Round Rock was so nice and professional. They worked fast and made sure everything was totally wrapped up so it wouldn't get damaged. I did most of my packing, but they needed to box a couple of things that I wasn't sure what to do with, and they did a wonderful packing job on those things. The price was one of the best I found and did not increase from what I was quoted. The delivery driver worked really hard (he had only 1 guy to help him and there were 4 guys on the pickup...) and didn't complain at all even though my bed was hard to put back together and took some time. Overall I am really pleased with the service I received. The office people were always nice and kept me up to date on the status of my stuff, and the driver called the day before so I knew just when to expect him. The only downside was a damaged night stand, but it was that cheap Ikea type furniture so no big loss (especially considering the large amount of stuff I moved). Overall I am very pleased with this move and would highly recommend Elephant Moving to anyone needing a good mover in the Austin area, or for an out of town move like mine.
- Pros: great moving crew, nice office people
- Cons: damaged night stand, but it was cheap/easy to replace
Pleasantly Surprised
by callmety
November 17, 2008
Introduction:
First things first, I will admit that I was worried about them writing their own reviews on this site since I saw so many maxed out ones. I decided to ask both Elephant Moving and Blue Ribbon Moving (the company that my previous apartment, The Gables at Town Lake, recommended) for quotes. I figured that I'd go with Blue Ribbon because they didn't damage my stuff too badly during a previous move, but to my surprise...
Within two hours of sending the quotes out, I had both a confirmation email with price estimate and call from one of their representatives named Travis. I never received a confirmation from Manny at Blue Ribbon despite multiple phone calls and emails over the course of a few weeks.
The Action:
Elephant Moving apparently starts their days at 9:00am and requires their movers to be at the office an hour beforehand. I requested that they show up at 8:00am instead because I wanted to avoid having the Texas sun exhaust them too much too early. Even though I confirmed multiple times that I wanted three movers including once with Gerard over the phone, four men arrived at my door at 8:09 the next morning (because I had originally scheduled more men...I guess it didn't get updated in the system). I'm not the greatest with names, but I know this much: I had three black guys and a hispanic guy moving me. The foreman didn't have the bedside manner that the other three did, but he was thorough, professional, and most likely the half brother of Superman. The other two black guys were great also. The Mexican fella was extremely nice but slow as all hell and certainly not worth the extra $40/hr. that a fourth mover costs.
The Credits:
Yes, I was upset that I expected three men and got four. But this was by far the best and smoothest moving experience that I've ever had, and I would highly recommend them. If anyone is worried about this being written by Elephant Moving, feel free to give me (Ty) a call at 512.961.6246. Thanks, guys!
- Pros: Nothing broken; arrived on time; strong / fast.
- Cons: 4 Guys = $$$; I asked for 3.
Very Nice Movers
by bobbigrrl
November 17, 2008
I like this company and am very happy with service they give to move apartments. I have trouble with english but they help me a lot to make sure I understand evrything. The sales person was nice and helped me. She sent many emails to answer all of my question becuase i can read better than speak to her on the phone. Good estimate and good price for move with full services disassemble and wrapping. All the movers were very good at the move. They move fast and very patient with me even though I can't understand all the things they say to me. I will use again when I move from apartment to house and tell all my freinds how good this company moves.
- Pros: very helpful patient employees
