07/22/09

Middle Bid -- Great Service

by frostmedia

In July, 2009 I had a very large (and dead) cedar elm removed from my backyard. Multiple branches hovered over my roof and entwined with the 300+ year old oak tree.

I received three bids – one from a group I’ve used before when I needed quick removal because a thunderstorm put a tree limb installation in my living room ceiling, another from an exceptionally good arborist who told me that every tree in my yard was on the brink of death……and the third from Austin Tree Experts. Micah Burns was exceptional in giving me a fair quote to remove the cedar elm (the middle bid) and included reasonable quotes for topline tree maintenance that was necessary for my lot given that in seven years the only attention they’ve received has been emergency storm care.

Micah was incredibly knowledgeable and understanding of tree care and human budgets. His team worked safe and smart – even in 100+ heat.

I can’t recommend them enough.

04/26/09

Thank you Austin Tree Experts!

by Ulmus

My trees look great. I filled out an online form and was contacted within 15 minutes. The price was marginally more than some others, but Keith, my arborist, had great suggestions and I felt he was more knowledgeable the the others. Keith met the crew to go over a few details. His guys obviously knew what they were doing. Watching them climb the trees was worth paying for. I approved the bid and paid through their website. Couldn't have been easier. We'll be using their fertilization program service from now on to keep our trees healthy.

• Pros: good advice, quality work, easy to work with
• Cons: None.

03/09/09

Outstanding Job!

by 29modela

Keith:

Thanks to your and your top notch staff for a job well done on my yard in Highland Hills. Everything came off exactly as advertised. Will be recommending you to some more folks in the future ... BF

PS: Oh yeah, we have now reclaimed our 15 mile view!

• Pros: On time. Price as advertised. Outstanding communication. Excellent work.
• Cons: Zero.

12/08/08

Excellent Tree Service

by JackieLB

Talked to Keith. He was professional and personable on the phone. He came out the next day and said they could do the work the following week. Price quote was fair and good value. The guys did an excellent job, and cleaned everything up afterwards. I have 4 acres of trees on my property, and I will definitely use them again!

• Pros: Good price, quick and quality service
• Cons: None

12/08/08

fair price and good work

by zochd

I picked this service based on a flyer I received in the mail and didn't shop around much.

The price I was quoted seemed fair to me based on what I had heard from other people. I liked the fact that the estimate and invoice were available on their web site for me to look at. I also liked the fact that I was able to pay online as well. The services that they did for me were trimming and ball moss removal of a large live oak tree in my back yard. The tree looks very good now and they cleaned up everything very well. I would use this company again in the future and would recommend to others.

• Pros: good results, view documents and pay online
• Cons: none

12/02/08

Happy to Recommend Austin Tree Experts - not the cheapest but a great job - you get what you pay for!

by wjeaton

I contracted Austin Tree Experts to work on several large pecan trees at the bungalow I recently purchased in Georgetown. Knowing nothing about taking care of pecan trees, Keith was very helpful in explaining what needed to be done and how to take care of them, provided a competitive bid and facilitated the operation seamlessly. I was impressed with Keith's knowledge and his willingness to work with me and answer my endless number of questions. The crew arrived at the scheduled time, worked all day and cleaned up everything, including the gutters. I plan on continuing working with Austin Tree Experts to maintain the health of the trees and would recommend them to anyone without hesitation.

• Pros: Expertise, cautious about over pruning
• Cons: Not particularly cheap

12/01/08

Best price and best service in Austin.

by dkatman1

We will always use Austin Tree Experts. After getting 3 additional bids. They were the most competitive and so professional. It was so easy and seemless service. You can get a quote, schedule and pay over the internet and after they have completed the work. So convenient!!! Excellent job!!

• Pros: Great service and easy to use website

12/01/08

Great job

by busbyj

The company came out and provided an estimate of their services. They arrived when they said they would and then were very prompt in scheduling their team to carry out the service. Their team showed up early without calling us on the day scheduled (which wasn't that big of a deal). They stayed for two hours and were very efficient taking the dead limbs off of a pecan tree in the back. They were good about clearing the branches off, and it looked like they had never even been there (except for where they took the limbs of the tree). We're very happy with the results and would use Austin Tree Experts again.

• Pros: Efficient, Reliable

11/11/08

Great Tree Service

by mlmcgrath

We have used the services of Austin Tree Experts for four years. During that period of time, they have pruned our trees, cut down trees, fertilized our trees, and sprayed for worms. All these services have been done to our satisfaction. Both Keith and Micah inspire confidence when they are on our property with their knowledge and professionalism. The work crews have been polite and thorough. We plan to continue using their services and highly recommend them to others.

11/05/08

Excellent Service.

by becatx

Came quickly out to review site and give estimate. Reasonable price and loved the billing through the internet, really made it quick and easy. A little late for the appointment but office was quick to respond with concern. Workers were efficient and did exactly what work I asked to be done, and I was specific so they must have had good notes.Would recommend them and will use them again myself.

• Pros: Quick and easy billing. Excellent trimming job.
• Cons: A little tardy, but not a big cause of concern.