11/01/09

Knowledgeable and Service Oriented

by Pinion

Pete, the owner, was able to make suggestions over the phone of products appropriate for my spatial constraints. After making some intial selections, he was able to further refine my choices after visiting my home. I am very happy with the products that we chose and how clean my equipment looks after the installation. I have a pretty busy work schedule, but Pete's crew was able to execute with only initial direction from me. This freed me up to get my work done without having to worry.

• Pros: Recommends only quality products, solutions appropriate
• Cons: Cost, but it's quality work

10/12/09

Wonderful Customer Service

by Peronman1

I contactd Advanced AV to ask a question. I am a do-it-yourselfer and had a simple question. I called and Peter the CEO answered the call. I made it clear that I was not a a paying customer. In spite of that fact, Peter took the time to answer more than the simple question about speaker wire that I asked. Peter was very helpful , knowledegable, professional and courteous...especially for someone that knew he was not going to profit from the advice he was giving. What a pleasant experience!

• Pros: Wonderful Service

10/11/09

Awesome installation and service.

by uw23ted

It was awesome being able to work with the owner of the company, Peter. Figuring out what products would work for me was an extremely easy process thanks to Peter. I had no clue about these products, I only knew what I hoped the project would sound like. Expectations were exceeded and I love the set up installed by Advanced A/V Solutions. They stand behind their work and products. The owner, Peter, has actually made personal trips out to my location to inspect the work and even gave me a tutorial on how to better use my set up. Would use them again and recommend them to everyone.

• Pros: Pricing, efficiency, work completed on time and on budget.
• Cons: none

10/05/09

SImply the best!

by warrdo

When we started searching greater Austin for a company to install an audio system in our locker room, Advanced A/V Solutions came to the front of the line. Pete and his crew did a great job in determining our needs and also fitting it into our budget. The service was quick and they were able to work around our schedule to get it installed. The kids love it. Thanks for a job well done.

Coach Warren

Wimberley High School Athletics

• Pros: knowledgeable, efficient
• Cons: none

04/29/09

Great Job!

by Starfire

Advanced AV Solutions did a great job for us getting our sound system repaired and reinstalled. This is a 21 year old system and the sound hasn't been this great for several years. It now sounds like it did 21 years ago when it was installed. We really appreciate the work Advanced AV Solutions did and as we send this message we are enjoying great music. Thank you, Thank you!! We recommend their business to anyone.

Harold and Joan Fischer

• Pros: You know what you are doing and do a great job,
• Cons: None

Response from this business

Advanced AV Solutions– October 04, 2009 at 08:57:35 PDT

Harold and Joan, You certainly were a pleasure to work for! I love the fact that you had faith in your older system and faith in us to get it back in top notch shape... This was really fun for us because we are always looking for a challenge. Once we got everything the way it was supposed to be, we felt like we could be doing this for other people who maybe need to be servicing there older systems as well. Servicing old equipment is a great deal different from installing new equipment, and not knowing the workings of an older system like this, we were not only excited about expanding our knowledge of this brand but we showed you the true potential that you system had. Thanks for the challenge! this was far from our average service call!

04/21/09

Very knowledgeable and skilled

by mpduggan

I called them to install speakers into my existing structure when I was not able to do it myself. They came out and installed the speakers in the first floor ceiling and they look sounds great!!

Cheers,

• Pros: Clean, knowledgeable and skilled
• Cons: N/A

Response from this business

Advanced AV Solutions– October 04, 2009 at 09:05:03 PDT

Matt, It was really great watching your ideas come to life. I hope you like the Polk sub-woofer that we added to your already awesome setup. Isn't it great when you don't see any wires at all? We really pride ourselves on clean installations. Were glad to see that you shared the same vision as us. Matt, we want you to know that if you ever need anything, we will always be there to make it happen, no matter what it is. Please don't hesitate to call us.

-Pete

03/03/09

This is the way to go Austin!

by JDCaustin

In extensive remodeling of our home, one of the key components was the selection of an audio visual company to wire the house for new tv (media room), stereo, and security features. After several interviews the final selection of Advanced AV Solutions proved to be the right decision.

The professionalism, technical knowledge, and advise for the final system was excellent and has proven to be exactly what we anticipated. The pricing was fair, the work was professional, clean, and on time, and the results are excellent.

The value and enjoyment their systems have brought to our home has far exceeded the cost of the project and we can highly recommend their services.

Response from this business

Advanced AV Solutions– October 04, 2009 at 09:13:06 PDT

JD,

We are really happy to see your review! Are you still in need of that additional Surround bar for you down stairs living room? If so, I have just the one! I know you love your camera system because after your install we got a call to install two more identical systems in a neighborhood right down the road from you! I guess the word got out. Your the man! You have a great house and a great family. please let me know if there is anything we can do to enhance your Home Theater, Whole house Audio Video or you Surveillance System. It was fun! We love Cedar Park.

-Pete

02/13/09

"They stand out as an example of great customer service"

by NoahB

Advanced AV Solutions provided me with a flawless experience. Peter and his team installed a custom TV and sound system in my new condo in the 360 building. The entire team was customer focused, and the communication at every step was great. Peter made himself available by phone, and the reception team at the office was super friendly and willing to hear me out on every little detail. The installation team encountered some challenges with electrical wiring in my unit, but they were able to work around it and customize a solution for what I needed. The attention to detail was first class, they even wore surgical booties on my hard wood floors! The craftsmanship is unmatched ? you would never know that they had to drill and cut several large holes in my finished walls, and all the wiring and component hook-ups were left in a very professional and clean arrangement. The follow-up customer service has been equally exceptional. I?ve had a couple of small follow-up issues (unrelated to the original work performed), and at each step, Peter and his team were professional, courteous, and kept me informed on everything they were doing. No detail was overlooked. Peter has a passion for electronics and he and his team treated my home as if it were their own. I appreciate that, and in today?s highly competitive market place they stand out as an example of great customer service and superior product knowledge. I can?t thank them enough.

• Pros: Customer service, quality of details!

Response from this business

Advanced AV Solutions– October 04, 2009 at 09:21:58 PDT

Noah,

We spent almost 7 months in the Austin 360 Condo's and you were by far one of the coolest customers in that high rise! When you have floors as nice as yours it was certain that we were going to be wearing surgical booties to keep them that way! I know we may look funny walking around your unit in the same attire as a surgeon heading into surgery... But you have to admit, we got surgical on your unit in a big way. I love the fact that you ran with the idea of storing all of your components in your bedroom closet to save square footage, after all, every square foot counts when you live in a high rise condo. I just want you to know that we will always be standing by to keep your system standing out as a main reason people want to buy your unit over your neighbors. Keep in touch my friend!

-Pete

02/11/09

Highly Recommend!

by paynterfamily

When I moved to Austin at the beginning of the summer I contacted several AV companies. Advanced AV Solutions provided me with the best fit for my needs in my new home. They provided recommendations re manufacturers of equipment to meet my needs which included HDTV?s, surround sound, home music system and wireless internet. I have been completely satisfied with their equipment selections, installation and prompt follow-up. They are very knowledgeable with the latest developments in the AV world

• Pros: Very knowledgeable!
• Cons: None

07/02/08

Condo living in HD

by AUS360GUYZ

These guys have been working their butts off here at the Austin 360 condos. I am very pleased with the service, as well as the passion they all have for the custom home theater/design applications they use. These guys are constantly having to deal with broken elevators and being in the tallest building in Austin does not help. They are constantly grabbed in every direction meanwhile keeping their game face on and getting right to business. When they came and installed the initial package I bought through the agent I wasnt aware of these guys being more than installers, but they are! They helped me pick out a beautiful LCD that I am completely happy with. They also helped me pull the minimal package I had purchased together by adding some additional speakers, a receiver, and some other little things helping me to creat a mini theater the fits perfectly with the condo life. I have spoken to quit a few of my neighbors here and the ones that have started their package installation have had nothing but good things to say. In fact when they had an appointment scheduled for us at 1pm and they were running behind Peter actually came up and told me they would be a half hour late. They have always been great communicating with me every step of the way and I definitely appreciate that!