A New Image Salon
Austin, TX 78757
Phone: (512) 785-9280
12/09/2007 Posted by nomas
I bet the previous post was posted by the owner. I went there for a haircut this past week, and the experience was awful. First, the salon was not much bigger than a closet. It was dark and gloomy, and apparently couldn't even be bothered to hang their mirrors properly. Then it was time for my haircut. The hairstylist said she would have to wash my hair because she couldn't find her water bottle. I didn't realized it was hard to keep tabs on that in a salon. A place you'd think it was essential. The wash was okay. When it came to cutting my hair, she asked what I wanted, but for some reason she just couldn't figure out what I meant. I didn't think there was anything complicated with the request about having it slightly shorter in the front, and all one length in the back. She ended up layering my hair, and not completely. 2/3 the way around my head was layered, and the other part wasn't. If you look straight at me, my haircut looks layered on one side and the other looks unlayered and is one inch longer than the other. This was by far the worst haircut I have ever gotten. My mom has given me better cuts than this. I didn't think you could mess up long hair too much. The worst part is, I didn't even notice my unsymmetrical haircut until I got home because my hair was sooo wet at the salon and she quickly shoved a huge mirror in front of me to check the back which looked okay. They only take cash, which was not posted anywhere in the salon. I had to run around to get it and then returned to pay to find they had no change. You'd think you'd carry change if all you took was cash because there is no way anyone would want to tip for a cut like that. I'd go back and have them fix it, but I don't want them to come anywhere near my hair. They do weaves and the like, so maybe they can at least do that, but run far away if you are going there for a haircut.
Pros: The cost is $25 for a cut and shampoo is included
Cons: Gloomy ambience, can't cut hair, only take cash
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