New Creations Custom Kitchen Remodeling
Austin, TX 78759
Phone: (512) 963-9043
User Reviews for New Creations Custom Kitchen Remodeling
- 1-10 of 18
- Next
- See All 18 User Reviews
05/09/2008 Posted by ronandcarolemullen
New Creations recently installed granite countertops in our kitchen and several surrounding areas. Roy Faust and his team were great to work with. We were especially impressed with Neil, the gentleman who installed a tile backsplash over the cook top. The results were fantastic. Roy is a very honest and ethical young man. We know Roy comes from a good background. His father and brother have done work for us for many years. One thing that truly impresses us is the fact that he does what he promises and more. We would certainly not hesitate to recommend his companay to any of our friends. Ron and Carole Mullen
Pros: Great to work with
Cons: none
05/06/2008 Posted by MaryandAaron
We started with a very outdated, 70s kitchen that I really was expecting to have to gut. Not something I was looking forward to as I knew our budget couldn't afford it. In walks Roy with great ideas, great materials & voila! Roy & crew were very professional, communicated openly & were mainly concerned that our wants/needs were met. That's is hard to find in any business these days, not to mention remodeling. Thanks to New Creations for making our kitchen truly the heart of our home.
04/25/2008 Posted by katdfloyd
We hired New Creations to remodeled our kitchen (new cabinets, new granite countertops and new tile backsplash). The results are absolutely incredible, the kitchen looks even better than we had imagined it would. Things that put New Creations over the top: We were always able to reach Roy when we had a question, everything they said they would do - they did - plus more, all items were delivered at the exact time they were promised, Roy provided valuable input when we had design questions, his staff was very attentive, knowledgable and easy to work with We highly recommend Roy and New Creations!
Pros: Service, Quality, Staff. Price.
Cons: NONE!
04/07/2008 Posted by JeffWise
Roy is a highly energetic individual who truly cares about his customers. His company made frequent calls and emails to me during the project and any issue and concern was addressed immediately. This company is a fresh change from what the general public expects from contractors. They did a very professional job with my kitchen and I am very pleased with the results.
Pros: Responsive, timely, competitive and respectful
Cons: None
04/01/2008 Posted by DonnaHester
Roy, of New Creations Remodeling recently measured and brought out samples of granite for our kitchen counters. After viewing samples, Troy, an employee of Roy's met my husband and me at the granite showroom to pick out the actual slab to be installed. Next, a representative from the granite showroom measured again to make sure the measurements were accurate before cutting the beautiful slab we chose. The old countertops were removed and the new ones installed within a couple of weeks. The results were amazing! We appreciate Roy's professionalism, honesty, and price. We felt he was competitive and his employees were trustworthy. I would definitely recommend New Creations for your remodeling needs.
Pros: Easy to deal with, did what they said they were going to do, reliable outcome, dependable team
Cons: n/a
03/26/2008 Posted by MarissaHall
I have delt with contractors before and don't always seem to get exactly what I want. With Roy I not only recieved excellent service, he was prompt,courteous, professional and I got what I wanted. Roy has great vision and loves what he does. The whole crew at New Creations were great. Besides having a new kitchen, I feel like I have new friend. I 100% Recommend New Creations
Pros: Breath of fresh air
03/24/2008 Posted by tinambk7
My kitchen remodeling experience was great. I am constantly telling my friends about New Creations and the work they did in my home. I frequently complement Roy Faust and his crew at New Creations for their strategic planning on how to come in, do the work, and finish the job. First, they came and discussed materials, colors, design and timelines with me. Second, they came stripped the old and measured for the new and finally, they came and installed the new materials and finished the job. My selection of granite and backsplash brought a 1980’s home into the present. It looks wonderful and I am so proud when friends come and see the new kitchen. Roy Faust has integrity, concern for the client, and wants to make sure his crew is treating the customers with the highest respect and work ethics. At a time when we hear of horror stories about home remodeling in the news media, I am proud to say that plan to call New Creations again to do additional work for me. I would recommend this company to any of my close friends and to others who are looking for someone they can trust with their kitchen remodeling.
Pros: Thumbs up!!!!
03/24/2008 Posted by ricaestrella
When I started out my kitchen venture, I was skeptical about doing business with contractors. I've heard numerous nightmares about the outcome of the kitchen, let alone its financial impact that causes to a family. As a REALTOR, I know the importance of the kitchen for resale purposes, specifically, if the outcome was not favorable to prospective buyers. Hence, I vigorously did my due diligence by taking quotes, monitoring contractor's response, conducting reference check, et al. I am very pleased and satisfied with making the right choice by hiring Roy and his crew. Roy provided his expert opinion, provided guidance, and communicated with me throughout the entire process. Importantly, he stayed within the allotted timeframe. Roy, thank you for adhering to those dates! Needless to say, I continue to recommend New Creations to my friends and family. So, if you want excellent customer service, quality service, high-end look and not break the bank, hire New Creations! You won’t regret it!
03/21/2008 Posted by tpbesq
We had Roy and his team install a new granite counter in our kitchen, new island, new sink & backsplash and also a granite counter and sinks in our master bath. Roy coordinated all of the work and everyone was on-time and professional. They kept the place clean during their work and made sure everything looked right before they left. Job was completed quickly - especially after hearing stories about other contractors. Wouldn't hesitate to use them again and have already recommended them to others.
03/20/2008 Posted by RandDCordova
We had an awesome experience with Roy and his team re-doing our kitchen. We had been wanting to install granite for sometime, but didn't find the right company until we met Roy at New Creations. We had talked to other companies before, but no one did complete projects so inclusive as Roy undertakes. He was very personable and came over several times to measure, re-measure, and explain the process. His expertise covers many areas and he helped us greatly in choosing the granite/backspash and consulting of the design of it. We got so excited about the unfolding of it all, and had so much fun doing it, that we kept expanding the project. Roy just kept up with the expanding plan and offered his assistance each step of the way. His prices are very fair and at the end of it all, our kitchen is now a piece of artwork. During the week of installation, Roy and his team were terrific, professional, exceptionally skilled craftsman, and each one cared very much about all the details. We would highly recommend them anytime and would use them again for any future remodels!
- 1-10 of 18
- Next
- See All 18 User Reviews

