Viva Chocolato!
Austin, TX 78758
Phone: (512) 339-8482
Ratings & Reviews Summary for Viva Chocolato!
|
(0 reviews) | |
|---|---|---|
|
(0 reviews) | |
|
(0 reviews) | |
|
(0 reviews) | |
|
(1 reviews) |
User Reviews for Viva Chocolato!
03/31/2008 Posted by devrah
I don't know if their chocolate is any good as I experienced abysmal customer service and left without ordering anything. I'm a chocophile and I was really looking forward to sampling some of their offerings when I stopped by at around 3:30pm on a Friday. The staff behind the counter was serving a pair of women (who were mostly done with their order of wine, cake and coffee) but did not acknowledge me when I entered the otherwise empty store. I patiently waited as he finished up with the current customers and browsed the menu and display cases. A woman with several children came in, stood in front of me at the register, asked some questions about the gelato and left. Still, no one asked if I would like to order and no one even said "we'll be with you shortly." I positioned myself directly in front of the register/counter and waited patiently while the staff person struggled to ring up the order for the two ladies that had already been helped (apparently it was very complicated). The transaction was completed and I thought surely I would be waited on...when the staff person took off for the other side of the store and busied himself doing something else. All in all, I waited about 15 minutes and no one ever said a WORD to me. I finally placed the menu on the counter and left. I don't plan to return.
Pros: Chocolate looks great
Cons: Customer service so bad you won't get to taste it
